Best Western Premier Kansas City Sports Complex Hotel

I checked in on February 17 the heat, phone or electrical outlet in the bathroom didn't work. Will not stay there again.

Upon arrival, staff was super helpful and friendly! This continued throughout our stay as we came and went. Breakfast buffet was decent - a nice perk to the morning. Great location for a baseball or football game, spacious parking lot, clean room and public areas.

Love it big thing wrong was the pool was cold and it suppose to be heated

I'm not a fancy guy and when traveling alone, I always look for a BW as I find them to be consistent and I love a good breakfast. This particular BW has two big things going for them... 1. This BW is located right across the street from Arrowhead Stadium. I walked from my hotel to the tailgate party. Super convenient. 2. This BW has one heck of a sports bar, something I've never seen in any of the BWs I've stayed in through the years. The two bartenders were fantastic, hustled all night, and even cobbled together several White Russians for us! If I could go back to the topic of breakfast, I would say that this BW has the biggest, nicest, dining room that I've seen as well. It is unique along those lines. Areas of improvement: It's probably time to invest in some new mattresses. The one-person check-in can get swamped at times. The EV charger was broken when I was there. I hope they get that repaired soon. Even with these things, I give this BW a 5-star rating because the good way outweighs the bad.

I was apprehensive about this property after reading the reviews. We were pleasantly surprised by the overall experience. Parking was well lighted. Staff was exceptionally friendly, fun, and helpful. Great location. Room was clean. Breakfast was good and Loretta (I think) who worked in the bar was an absolute delight. Our remote didn’t work and staff made sure we had a brand new one. Is this a luxury hotel, no. Is it a solid choice for travel, especially with dogs? Absolutely!!

The staff was extremely friendly and helpful. We went to the bar and they were extremely friendly and welcoming. it’s a short walk to the Royals and chief Stadium. Huge breakfast bar the rooms were extremely clean and the mattresses were very comfortable.

The rooms were wonderful. Very clean. The hotel looked brand new. Beds and pillows were very comfortable. They also had a pack and play for my youngest child. The accommodations was two thumbs up. Close to the Kansas City Chiefs and Kansas City Royal Stadium. The Restaurant was wonderful. Quick service. Food was very affordable. I have never been to a hotel that had a restaurant and complimentary buffet breakfast. The pool was wonderful. felt very good. We will definitely be coming back again!!!

Filthy breakfast area. Food not refilled.spoke with front desk clerk she addressed the problem by saying "I will report to GM. Breakfast area had st least 2or 3 workers no one cleaned or restocked anything. Out of fruit, no bagels, guest had to ask 3 times for a spoon to eat her yogurt

This is a great place to stay. People are very friendly. It is not a 5-star hotel but it is a nice, clean, fairly well kelp hotel. It is also directly across from Arrowhead stadium. The only thing keeping it from 5-stars for my review is that the bar/restaurant needs a good looking after.