Kaifeng AITCHONE Hotel

I had a pleasant stay at this hotel. The rooms are high-end, comfortable, and clean. While smoking is permitted in the hotel, I was pleased to find that my room did not have a smoky smell. The staff was attentive to our needs, and the breakfast offered a good selection. However, I found that some essential services for foreigners were lacking. For example, assistance with booking a taxi, sending packages, or arranging tours was not available. I was surprised that some essential services were not included, especially given the number of staff available to assist with carrying luggage and opening doors. This was a missed opportunity to enhance the overall guest experience which is something other hotels in China typically offer at no extra cost. Overall, while the hotel itself is nice, I believe it could benefit from providing these additional services to enhance the guest experience.

設施：新開的酒店設備很新，環境也很不錯。 衞生：衞生打掃的還是挺到位的，枱麪和衞生間也沒有污漬，挺好。 環境：環境還是很有設計感的。審美在線，也是比較大氣。 服務：前台的服務特別到位，非常的貼心滿分。 位置也不錯，距離老城區和高鐵站都不遠。

環境：酒店地理位置好，環境舒適安靜，房間空間大，整體很滿意！ 實際環境比圖片好！ 服務：服務特別好，非常貼心。 設施：有小童樂園，非常乾淨衞生，孩子玩得很開心！ 下次再來開封，還會繼續入住該酒店的