Gastnutzer
16. September 2024
Wow, where do I start, from landing at that hotel, motel, was the start of a awful stay....we arrived late, 1 guy working but his English wasn't good so had to find some food for my son, with no help. Firstly the toilet & room smelt of the sewer, had to ask for 2 days if my room was going to be cleaned, on the 3rd day it was cleaned after 4pm. When asked about the sewer smell, they put moth balls near the drain, however the smell never went, I had dettol on me so I made it bareable for me and my son to use, the showers were broken dirty, the floors in the room were dirty, the facilities are old and rusty. The fridge is dirty and disgusting, rooms were not cleaned only the beds were changed and made. The WI-FI worse ever, my child couldn't use it in the room so was in the lobby most evenings, the free breakfast in morning was terrible, chips in the morning?? Eggs were runny and awful tasting, air con is needed for free in all rooms, that should be included in the price, I got really bad heat rash!! The Staff were friendly but the Entertainer was awful, shouting at kids, leaving kids out of his games if he was challenged by a parent! Rude man Daniel, very rude. Imagine him buying 15/20 children and adults an ice cream but missing out two kids because he didn't like what their mums said to him when he addressed small young children instead of their parents, made children cry, not much of an entertainer!! My son banged his head and was given ice and there was no accident book so had to keep my own record!! Will NEVER stay there again, too basic, not worth £867 each!! The toilet brush was the worst thing I have seen!!
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