Fairfield Inn Joplin

This was an overnight stay en route to St. Louis from Dallas. We decided to split the trip in half and spend the night at the Joplin Fairfield Inn. First, the good news is that the front desk staff was pleasant, efficient, and helpful. The included breakfast is good and the eating area clean, and well attended by staff. On the surface, the room looked great. The bed was conformable, TV offered plenty of options, and after 6 hours on the road, we were tired. It wasn't until morning that I noticed the room needed a deep cleaning. The carpet needed vacuuming, there was leftover food on the fridge, and the bathroom looked like it was wiped, not scrubbed. The shower had caked in soap in the lower grout, and one end appeared to have mold in the crevices. Perhaps it was our room because when I showed the front desk the pictures, they were properly embarrassed and said they would look into it. Not sure I would go back since there are options.

Conveniently located off the highway I 44. Accommodating to my ground floor and all requests. Friendly, prompt and professional service by all staff. Fresh breakfast items and very clean facilities. Room clean and comfortable no noise from highway

We encountered two issues with our room: the handle on the bathroom sink kept falling off and the room refrigerator wasn't consistently cool. When I mentioned them at checkout, the very friendly woman at the front desk apologized profusely and gave us extra points. She also got me a zip lock bag for the ice I needed to keep my medication cool. She really went above and beyond!

As a lifetime titanium for more than 20 years, we've stayed at every brand within the Marriott family. Of course JW & St. Regis are great yet every once in awhile we have to stay at a Fairfield Inn, or Springhill Suites, etc, especially in smaller towns. This past week we stayed at the Fairfield Inn on S. Range Line Road in Joplin. This has the most meager breakfast I've encountered at any Marriott property in more than 20 years.. Truly abysmal. No nuts, seeds, raisins, or cranberry items to add to the oatmeal, except brown sugar. Only fruit were oranges.

This hotel was not up to our normal good quality Marriott experience. The first room had an unclean smell when we entered so we asked for a different room. The second room had a good smell and comfortable beds, other than that the room was run down and dirty, chipped wall paint by the phone, many dirty spots on the carpet - we felt we needed to ware sock on the carpet because of all the stains, several cracked tiles in the bathroom, behind the bathroom door was filthy and rundown, chipped soap holder, stained wall outside the bathroom, some areas of the tub with a sand/non slip finish you could see weren't really clean. Breakfast was subpar for the normal hot breakfast. The dried cereal was I tasted and threw out, the oatmeal was flavorless mush that I tried and threw out, the eggs were tooooo salty (I added no salt) and I threw out. The stay was disappointing and not up to what we normally can expect from a Marriott hotel. It was was ok for one night with a comfortable bed and a good price but I wouldn't stay there again.

Everything was perfect. The best was Tanya (general manager) she "went the extra mile" and beyond. Ultra helpful and professional, she was treating me better than my mother!!! Lol The franchise owner is very lucky to have an employee like here.

I had a nice stay. Room was in great shape. Friendly front desk. Texas steakhouse next door, multiple restaurants walking distance. Well kept. Comfortable bed, basic breakfast. Only issue was that wifi was not working, front desk knew and apologized, not big deal.

Had a nice New Years Eve stay. Nice hotel good location near the highway and not far from downtown. Also right across the street from a really good Chicago Style Pizza joint. Staff was great. I’ll certainly stay there next time I’m in town.

Very clean, friendly staff. Quick easy check in & check out. Simple breakfast offered 6-10a. Room spacious and clean remote in plastic bag Ground floor room as requested. Stall shower very convenient and clean. Easy access on & off highway.