Jolly Beach Antigua - All Inclusive

Food was amazing. It’s on a clean clear beach so that’s a plus but you have to pay $10 for room service (room to be clean) and the WiFi only works in the lobby.

1. The beach is Whoo Hooo drop dead beautiful. 2. PLENTY of shade, chairs, sunbeds 3. The staff are lovely ( all of them ). 4. The food is basic but good. The pork with garlic mash, salsa & salad was devine. 5. The beach is spotless & clean. Not one person smoking dope or selling anything on the beach. 6. The other guests are friendly. 7. The tourist desk is same price tours as anyone else so no need to shop around. 8. Our room had 100% wifi all of the time, full air con & fan. Power shower etc etc. When we ask them to clean it they do it straight away. 9. I sat on the balcony watching the sun go down overlooking the newly renovated pool with an excellent brandy alexander in my hand wondering why everyone who thinks this hotel isn't their vibe would be checking the forums to then slag it off? My advice - if you don't think its for you - pay three times more to stay anywhere else...

There are pros and cons to everything! I have mixed feelings about this resort so I’ll try to break it down accordingly: Check in was easy understanding the staff can only assist one customer at a time. Once my turn Paulette was super and friendly on getting me checked in. She explained everything in detail and had me to take a photo of the restaurants and their operating hours. She explained room keys and the safe lock and key. My room was in the perfect area with a fabulous view. I was a little taken back when I walked in the room and saw it. It’s definitely dated! While it was mediocre clean the floors never turned my feet black but I was quick to use my slipper socks. A deep cleaning should be high on the list especially paying attention to grout deep cleaning! The air conditioner stays on but cools well and the ceiling bed worked great. My bed was comfortable as were the fabulous king size pillows. I was glad to have the throw blanket in the closet and used it. Had an iron and board not that I needed either but the room had no coffee or coffee maker, no hair dryer, no mini fridge…..but you get an iron no one uses anymore. I had two juice size glasses but I had to wash them in the bathroom sink. The WiFi was weak and only worked in my room. There are only 9 tv channels. No pictures on the walls so a basic room! Shortly after in my room Paulette did call to say I had an upgrade. The whole time I was thinking WTH would I have had before!!! No cushion for the patio bench. It’s a cement built in with a wonderful view. The shower is standing room only where the water goes from hot to cold in a matter of seconds. The shower door handle was broken from the inside and absolutely no pride in the painting of the rooms. See pictures! The coffee shop has self serve coffee but area is not well maintained. Coffee was ALWAYS cold! Food in the Palms restaurant was ok. Nothing to rave about and most of the staff has no problem getting in a hurry to wait on you. And a few are not fond of the lighter skin and have no shame in making that known. The Pizza Factory had great food and a fabulous staff!!! Lorenzo was one of the hardest working people I had the pleasure of meeting. He was so nice and friendly and his professionalism was above and beyond comparison. I hope Jolly Beach realizes the asset they have in him and even the staff under him. He has trained them well. I felt the same way about Wilson at the pool bar. I stayed here because they were suppose to have had a spa! NOPE! Their email bounces back and I wasn’t able to call from my room so I walked over. First time there’s a sign saying they’re only open Tuesday and Friday with some notes on the door! Again, see photos! I go again on Tuesday. Nope, not open, no staff, nothing! Totally disappointed!!! There is no housekeeping unless you decide to pay extra. Not happening! You already pay for the resort plus a resort fee of $5 per day in addition to the $14 per day levy tax. Checking out Karla assiste

I would like to point out that this resort or hotel is by far the worst I’ve ever seen. On the first day I was met with front desk Ageant KARLA she was extremely rude no introduction to the resort. Also there was a no water issue at my room and everyone was very much useless. Karla needs to be fired, she’s not meant for the front desk she seems to have an angry issue or an unhappy home. The rooms are designed like they were built in 1842 no refrigerator no microwave nothing in the room besides walls and furniture made of concrete style. Bathrooms are horrible, no water dispenser you will have to buy water or get from the Resturant. I was informed by someone that there was a frog in their room, they are not properly sealed the doors are old with metal panels. Food: the food was great that’s why I’m giving the entire resort one stars. Please save your money spend more money else where it is horrible here! I am greatly disappointed!

IGNORE ALL negative reviews.. I have just been here with my friend for 11 nights from England this place is great! The staff and managers are so helpful and can’t do enough to help you. Murphy is the best!! Very nice man nothing is too much trouble for him., The beach is so beautiful the sea is so clear for miles!! The food here is lovely we had no complaints at all the beach guys are greet too the jet ski guy JAVIE is amazing funny and so kind he showed us around the whole island spent all of his days with us he’s so lovely we won’t forget him!! Jolly beach has the best beach on the island and it’s a real nice vibe. I have been all over the Caribbean and this was. One of my favorites will definitely return.

Im not sure where to start with this review Stayed sept-0ct and had no issues with the resort Stayed here previously 30 years ago in Feburary and this place was rocking Mostly young people like ourselves enjoying a great budget holiday and even at that time the rooms were dated but no one cared The beach is the best ever The larger pool which was added is great with the swim up bar but lacks enough shade The food is excellent but very limited at this time of year as very little selection for lunch especially considering the change in society with health referring to such low carb diets The staff is amazing friendly and very acommondating I loved it here but making a lick and promise reno will not bring this resort back It needs someone with money and a vision as the location is one if the best you will find anywhere The food at the a la carte was very good the drinks were plentiful My advise to anyone pay the few dollars more for the king size bed well worth it This is a budget resort and the only one on the island and you have to understand this Dont complain if you dont like something because they will try and make it better Will always enjoy this place

The rooms are dated BUT ....... you do have an iron /ironing board and hairdryer. The staff will do what they can to accommodate your requests for Most things . Management were always on hand . Food was excellent . Staff were warm smiley and courteous .