Hotel Granada Johor Bahru

As with other reviews, unfortunately, there are crockcoaches in the room in my stay as well. The bed is too hard, pillow is too soft, overall not a good night sleep experience. The hotel overall requires to invest more into renovation and pest control. First and the last time for me as well.

Clean and big room. Nearby to a park, many eateries, massage shops and Aeon mall. Limited varieties for breakfast though sufficient to fill up your stomach. Overall, value for money.

Hotel is clean, the front desk is helpful, breakfast is fine. Opposite the hotel is Aeon, nearby there are a lot massage centre and eateries.

Very good location, just opposite Bukit Indah Aeon Shopping centre and next to Macdonald's. But Facilities wise is not ideal. Gym very small, only got 4 equipments. Located on ground floor and outside hotel. Swimming pool also just next to the GYM. You need to walk out of the lobby, out of the hotel to go to the pool and GYM. Yet hotel do not provide bathrobe so I don't know how the guest access the facilities. If rain even worst, no shelter linking the GYM and the lobby. 10th floor supposed to have a Club Lounge and staff told me no longer available... Food wise is fair. Some food like pau and hard boiled eggs are cold even tot they are on warmers... Room wise above average as bed got a bit of light stains and cigar burnt mark. Toilet glass door silicon already gone. Face towel not provided. Got shower gel and shampoo dispenser.

The location is good as you can just cross the road to get to Aeon Mall. A wide variety of food options and shop types within the mall. There is a decent supermarket and food court as well. Outside of the mall and again within a 5 min walking radius, you have access to food options that are not typically found in the mall, wellness centers, popular local snacks stores and many options for pharmacies and clinic. The staff service is good as well, friendly and try to help. However the room noise isolation is underwhelming, and people partying above my room can be heard. Or maybe the guest above is party way too hard, stamping on the floor causing my partner unable to sleep well throughout the night. Not sure if the restaurant did not cater enough food for the number of guests staying for the night, 90% of the food for breakfast are not available and barely get replenished in the 30 minutes that i stayed in the restaurant. That is at 8.30am and breakfast is supposed to end at 10.30am.

Hotel location is good which right opposite AEON Bukit Indah. But the room is very small and the cleaness was bad with lights not working. Sound prof is super bad and there was customer smashing the door 7am in the morning and no one from hotel cares. The swimming pool is as big as the bath tub and the gym room is smaller than a washroom and right in front of the dinning area with least privacy. Child breakfast is not FOC, staff are very rude and unfriendly. This is the first time staying here and gonna be the last time too. Overall, it is not worth the money paying for.