Big Big Hotel

Bad experience. The room has moldy smell, i booked two room both are the same. The cleanliness Is bad. Stain on the mattress, moldy pillow, etc. The shower head is broken, inform them and they say nobody can fix today. Fortunately the replaced it at night after our dinner. But overall experience is terrible, very hard to breath espcially my nose in sensitive and the room we get is totally different from what it advertised. The advertised page looks white background and clean, but the room we get is old and moldy, small and is under a staircase. Midnight three o’clock can hear people stepping up and down the stairs above us.