Nayun Resort Yunyang Resort Hotel

The problem with this hotel is that there are just too many interns from the school! Out of 10 staffs probably 9 are interns! With that, the service is downright bad.. beside this, the room was in a very bad state too.. When we entered the room, there were water all over the place! (See photo) It was like someone had a shower in the room. We informed the front desk and an intern came with a mop.. unfortunately she was not efficient with it and I ended up cleaning the floor myself! The buffet at the restaurant was not much to be desired! During breakfast, as there were no more bread, we requested to have some bread.. Unfortunately, it took them more than 30 minutes to get the bread and by then we had leave.. understand the hotel wants to save costs by hiring students from the school but please train them well!! This is one of my worse stay in a hotel ever..

收藏天空之城很久了，這次終於有機會帶一家老小來！為了方便，選了B區的房間。房間裝修景色都很不錯！管家雲山人很nice，消息回覆都很及時，有需求都立馬幫你解決！我們去的這天是人最多的，進來小火車排不上，就選擇了第二天坐出去的！景色很美，冬天都不遜色！酒店裡玩的東西很多，海洋球池很大小朋友玩的東西很多！自助餐味道也不錯！這次沒來得及泡温泉，夏天再帶娃來玩水！

管家：雲玉小姐姐 提前就給我們介紹了各種活動和路線 消息基本也都是秒回哦 還提醒我們小火車時間幫我們提前預約啦🩷 慢慢吞吞小火車超級好看呀（但是真的就是慢慢吞吞呀）😆 風景空氣都超好 隨手拍都好看 還有各種好玩的項目 小朋友第一次嘗試了真人cs 玩上癮啦

這次入住的是雲養B區的房間，和湯泉中心很近，幾個孩子都玩得不想回家。晚餐在啤酒精釀吧點的套餐，400+有戰斧牛排，第二天午餐在中餐廳點的668套餐也非常不錯，酒店裡的消費意外地非常實惠。春節期間晚上還有醒獅和小*等表演，結束放的煙花也一點都不水。能玩得這麼順利，離不開管家的貼心服務，我的管家雲若不僅從入住前發送酒店各活動項目介紹，入住後也是及時回覆各類問題，晚上很遲了在知道我點的小食因為機器人忙沒有及時送到，馬上去西餐廳幫我點了夜宵，還自費送了自熱火鍋，給100個贊。這次對那雲留下了很好的印象，這裏的配套和服務都很好，有機會還會再來的。

酒店很大，建在懸崖上要小火車或者短駁車接送至酒店大堂，一對一的管家非常好提前發消息告知吃喝玩樂的訊息，一站式服務很好，我買的套餐裏麪包含了很多遊玩的項目就是過年人太多了有點嘈雜。空氣也很好總體不錯哦。晚上的煙花也很好看。

非常適合親子出行的酒店，酒店設計感非常不錯，整個坐落在山崖邊依山而建，通體純白的建築從小溪對面馬路開過來非常矚目，進酒店除了接駁車還能預約小火車很有創意，酒店裡麪活動項目很多，把酒店溜達一圈都要好久，還有萌寵樂園玻璃棧道和温泉等項目兩天行程排的很滿，小朋友玩的非常開心，服務也非常不錯，特別是管家雲露全程提供非常貼心的服務，無微不至非常專業，希望下次有機會再來。