Gastnutzer
4. September 2022
We stayed here for two nights in August 2022. The room was lovely but the air con didn’t work and we couldn’t get a fan loaned to us, so it was very warm and stuffy until late at night. On the plus side, the bathroom is huge. In addition to the hot room, we had some difficulty with a few other things. On Sunday we decided at noon to retrieve our car from the Mercantini parking lot to drive to Cingale. We’d been told we must park there. Unfortunately, we couldn’t retrieve the car as the parking lot was closed Sundays until 6pm. We were pretty shocked to discover that! The manager had forgotten to tell us - and to give us a clicker that would’ve given us access. We had also experienced difficulty contacting the property prior to arrival to arrange for check in (on Google Maps, it’s listed as being ‘permanently closed’) and to ask about using our disabled parking pass in the lot outside the front door of the property. The manager claimed we were unable to use it in Jesi - but that seemed strange to us as we’d used it all over Italy without difficulty. If you have mobility concerns, be forewarned - this property is a long way from the recommended parking lot - several elevators, escalators and street levels away. I walk with a cane, so while this was not impossible, it was a big challenge. When we checked out, I stayed with the bags while my partner ran the elevator/escalator gauntlet and then drove the car to the property. To try and walk even our two carry ons down all the way to Mercantini would have been impossible as the escalators only run going up, not down. So, it’s a lovely little property, but better attention to detail, a working air conditioner, and assistance regarding figuring out our disabled parking pass would have made it a lot better for us.
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