Jecheon J

Elderly woman who manned the front desk ruined the hotel experience for me. Although i had booked online, she said that she was not told of my reservation and said i had to contact the owner on my own. When i said that I was unable to make calls from my phone, she refused to lend me her phone and also did not want to help me locate the korea tourism agency for assistance. Was unwilling to help call a taxi either. Eventually, she relented and when contacted, the owner confirmed my reservation. When i returned at 4pm, there was again a checkin delay and she had to call the owner to ask which room I should be given. It was a harrowing and haphazard experience. When the lady boss finally arrived back at night, the lady boss was nice and pleasant, but the experience had already been ruined.