Pride Amber Vilas Resort & Convention Centre

The service was superior right from the check in i had to wait for long time and staff did not know which room to be allocated (some other guest came after were given rooms but we were waiting) , and finally after wait of 45 min got the room which was not what i had paid for . They put us in the back side room where as we had booked for garden view. On complaining for room change , Requested to talk to Manager and he did not turnup , another wait for half hr and they try to prepare the room. By the way we did not arrive early as we requested early checkin coz of bad weather n traffic jam. Manager here seems to have high ego or coward , does not want to face or listen to the customer so one can know wht to expect. He just put it onto front desk staff to handle. Food was not so good , so i wished i had better booked some international brand hotel , instead of trying the hotel with some nice traditional look . Poor staff trying to help themselves by running the show , looked like .

Our stay at Amber has been wondeful and memorable. Inspite of heavy rains on the first day of our stay, the staff was proactive to take necessary measures and gave swift room service. What we also loved the most was the nice food spread with varieties of food options at its restaurant. The service in the restaurant by Mr. Lokesh, Mr. Jagdish, Mr. Sanjay and other teams members inside the restaurant is very professional. Truely enjoyed our stay. Lovely place to be when you are in Jaipur.

Pride Amber Vilas is a beautiful property. The rooms were spacious, clean and comfortable. The food was great. Sapna in dining was very attentive and helpful and all our needs were catered for. The location is a bit out of the city but the quieter location suited us. Would highly recommend.