The Rusty Parrot Lodge and Spa

Our stay at The Rusty Parrot was amazing! The staff was so attentive, the rooms were gorgeous, there were snacks in the afternoon, room cleaning came twice every day. However the real above and beyond was Bruce. Our daughter couldn’t find any Uber or Lyft to drive her to the airport since we had different flights and we left before her. Bruce personally drove her to the airport and made sure she made her flight. She said the whole staff tried to help her get a ride, and Bruce was so kind enough to drive her. Amazing client services, couldn’t recommend it here enough!

The personal service and hospitality of every staff member is exceptional at this boutique hotel which was just rebuilt and opened in June 2024. From our arrival and check in with Astrid and Colleen, we knew the hotel was special. They both treated us as though we were friends. They gave us great advice about local sights and restaurants. Our king room was luxurious with one of the most comfortable hotel beds I have ever slept on. Little touches like having coffee tea, and freshly baked cookies available make you feel at home. Patrick and Duck, at the Sage restaurant, made my birthday dinner experience first rate. The hotel is located in a quiet section of Jackson, but close walking distance to all the restaurants and the charming downtown. The small but intimate spa provides great service and massages. We will definitely return.

I stayed in near by hotel in downtown Jackson, decided to visit this new hotel. Due to an amazing introduction of the restaurant from Alek I decided to come back for dinner. I’m so glad I did, amazing ambience and food. What a wonderful service from Hayley, so informative, professional and kind. Such a pleasure to meet her. Alek and Hayley are such an asset! Overall, everyone were great but I had to mentioned this two individuals - Thank you to you both!

Amazing stay. Every detail, friendly face, and meal was top notch. I cannot recommend The Rusty Parrot enough. Our room was amazing. The comfort factor of this resort was incredible. The lush carpet on the bedroom floor, fixtures, lighting, bedding, bath tub, chaise lounge chair, fireplace, homemade cookies every evening, chocolates at turn down, Coffee & tea station…the list goes on and on. We had dinner and breakfast in the restaurant and it was wonderful. The cocktails and bar are great as well. Loved all the sitting areas, spa, and water station at check in. Would recommend and will definitely be back. Every single employee was overly friendly and helpful. These were“my people” ☺️. We cannot wait to come back and that’s saying a lot as we drove from Ohio!!! 😉

Lovely upscale hotel, room was nicely furnished. Tiny corner room, and ridiculously small shower, night light comes on in tight bedroom via motion sensor thatI couldnt shut off. Very comfortable bed and bedding. Everyone we met who worked there was lovely. Here's my complaint: at around $1200 a night (plus parking, plus breakfast, no welcome drink) I felt ripped off. Yes, I agreed to pay it, but there was no 'wow', there was nothing unexpected, nothing out of the ordinary. I don't mind paying it if I walk away saying 'that was great, can't wait to return'. Didn't happen. I think I would've enjoyed the stay more with expectations not commensurate with cost

After staying 2 nights at the Autograph, which I can not recommend as it is very very busy. Not relaxing at all. The Rusty Parrott exceeds all expectation. Everything is so nice and the staff is absolutely perfect! One could not ask for anything else. If you choose to stay here, you will be very impressed as we were. We stayed for 3 nights in a suite and were very happy with everything!