Gastnutzer
9. Februar 2023
We booked this hotel months in advance for our trip to Istanbul next month and they cancelled the booking at the last minute. We were working to a budget and managed to secure a good rate by booking 10 months in advance, they cancelled at the last minute it isn't easy to find a room at the last minute and all the prices had doubled. If you are looking at a few hotels I would go with another one as these people are very dishonest. We contacted then to try and resolve and they claimed they didn't get our booking correctly and reserved the wrong room and now have no availability, even though websites were showing they had availability. Don't trust booking with these guys as you will be left without somewhere to stay last minute and end up paying double. Be very aware especially if booked with free cancellation or on tight budget. It might be easy to find another room easy if single or a couple but with kids very hard last minute at a good price. They just want more money with last minute booking than what you paid months ago.
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