Olimpic Hotel

Die Buchung war für meine Patenkinder gedacht, aber leider ist ein Familienmitglied verstorben und sie konnten nicht mehr reisen. Das Hotel wurde einige Tage vor der Buchung informiert und es wurde keine Rückerstattung gewährt. Die Rezeptionistin zeigte kein Mitgefühl und bot auch keine andere Lösung dafür an. Ich empfehle dieses Hotel NICHT, da man ihm weder vertrauen noch Verständnis entgegenbringen kann.

Ayhan, die Café-Managerin, ist phänomenal! Hilfsbereit, professionell! Wir verbringen jeden Morgen gerne Zeit mit ihr. Vielen Dank! Das Hotel liegt im mittleren Preissegment und ist ziemlich nah an allem dran, aber wenn Sie Schwierigkeiten haben, das Kopfsteinpflaster rauf und runter zu laufen, würde ich Ihnen ein anderes Hotel empfehlen. Meine Verwandten hatten schlechte Knie, deshalb war das Gehen schwierig. Wenn Sie etwas Mittelmäßiges suchen, ist es gut. Die Manager sind sehr hilfsbereit.

Wir hatten eine sehr schöne Zeit. Das Hotel hat eine äußerst günstige Lage, in der Nähe der Blauen Moschee. Das Personal ist außergewöhnlich freundlich und zuvorkommend. Wenn wir nach Istanbul zurückkehren, werden wir auf jeden Fall wieder im Olympic Hotel übernachten.

The cleaner threw my personal belongings into the garbage, including my clothes, under the false assumption that I was checking out—even though I had paid for my entire stay in advance. To make matters worse, my clothes were soaked because someone’s wet men’s underwear had been placed on top of them in a garbage bag. I immediately demanded that my clothes be cleaned and returned within 5 hours, by 22:00 the same day. However, the staff repeatedly failed to meet their own deadlines. First, they promised to return them by 23:30. Then by midnight. Then by 09:00 the next morning. Finally, at 10:30, they handed me my T-shirt and… someone else’s trousers. Since I had a flight to catch, I had no choice but to leave without resolving the issue. I gave the receptionist my post address, expecting them to send my pants once found. Instead, I received a picture later that day—again of pants that weren’t mine. At that point, it became clear they had completely lost my clothing. This was the last straw. I requested compensation for the loss and the stress their negligence caused. Instead of resolving the issue professionally, I received an insulting response, questioning if I wasn’t ashamed for even asking for compensation! The staff of Olimpic Hotel is unprofessional, irresponsible, and outright rude. They threw my belongings into the trash, failed to properly clean or return them, and ultimately lost part of my clothing. The sight of my belongings in garbage bags, mixed with trash from other rooms, was shocking and humiliating. On top of that, they refused to provide any financial compensation for the damage caused. This hotel ruined my stay and caused me significant stress. Save yourself the trouble and avoid this place at all costs! P.S. I am attaching a photo of the table in my room, taken after the cleaning. A handful of long black hair was left on the table, showing the lack of proper cleaning standards.

We escaped the art city hotel, as we perceived it as a scam. It was dirty and the staff was rude. We found this place and the prices were fair. Nice clean room, good view, larger loom, very friendly guys. Breakfast was alright, but could be a little bit more selection.