Gastnutzer
25. Januar 2024
This was the first time we stayed in the new hotel. First, there was no safe in our room. You have a TV, Fridge, two towels (no hand towels, wash cloths), soap, and sometimes toilet paper (we ran out and had to get some from our neighbor). The bad: The bed was super uncomfortable. I don’t usually even notice beds but this one was V shaped and the high part was in the center. It was not two pushed together either. It was super uncomfortable. Our room must have been next to the pumps for water because anytime someone used water our room vibrated and we could hear it all. We could hear people above us very well. We also had cockroaches that were coming out of our shower drain. I removed several from our room. Then I noticed they were coming out of the drain and into the corner of the shower. I would bring gum or something to plug the hole…maybe cellophane to put over the shower drain. Our room was cleaned three times in a 10 day stay. My credit card had fraudulent changes for AeroMexico within a week of booking this hotel. That was the only thing I used it for. 3K in charges that I disputed. I brought cash to pay for the balance of my hotel room. This also happened to us staying at Chi Chi N Charlies. Same property, older hotel, same management. Heads up! Most hotels rake the seaweed off the beaches..they did a couple days, but mostly left it. Kind of gross to have that around your beach chairs but it did prevent them from selling more chairs to people not staying at the hotel. The good: We had good pressure and hot water. When the room was cleaned it was done well. It was newer so the shower and bathroom were nice. They gave a free breakfast, although they didn’t tell us, someone at the hotel did. It was two pieces of toast with jam and a modest amount of fruit. The location is great.
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