Gastnutzer
5. Mai 2024
Awful experience. When you go down for breakfast, you’ll find you can only choose one of the readymade sandwiches in the bar. If you ask them to make a different sandwich, they’ll refuse. They will give you a sandwich with rubbery bread and, if you ask them to please toast the bread because it's rubbery, they will also refuse. Having paid 100 € for a room without a fridge and with a faulty window, they will tell you that the prices are already very tight and that they can’t afford toasting the bread for you (!!!). Afterwards, you will write three emails asking for the manager's email in order to send a private complaint, and they won't even respond. Even paying 56 euros per night, I had never had such poor insulting service! We will never stay there again.
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