Letisha_444
13. Juni 2024
This hotel was recommended by a friend for their location and their breakfast buffet but everything about our experience exceeded expectations and was beyond 5 star! We went on our honeymoon to Spain earlier in May. We stayed at 5 star hotels in Barcelona, Ibiza and Madrid. I told all of them that it was our honeymoon in the notes section of the reservation, but the Ibiza Gran was the only hotel that made us feel special about it. Gustavo did an amazing job at showing us our room amenities. He made me want to clap with the way he opened the curtains to show us the the view of Old Town Ibiza - we upgraded to the Panoramic Junior Suite and it was so worth it! Then he asked why we were visiting and we said our honeymoon, he said "oh ok, the hotel must be doing something special for you then"...as he walked us to the entrance of our room and showed us a display of champagne on ice, chocolates, balloons and a note from the GM thanking us for choosing to stay there. Some how Gustavo managed to make us miss this when we walked in, or he had some undercover help, either way it was such a beautiful surprise! The TV in the room said welcome Mr & Mrs ***, another great touch. But here's the real kicker! They surprised us by offering to drive us to dinner in the hotels Bentley car service. No where on their website is this advertised so we were in total AWE! They have one Bentley and I chose early May to avoid the crowds, and I'm so grateful of this because we were able to get dropped off in a Bentley every time we left the hotel. Luis was so great at arranging this and Javi was a fun driver with great music. The buffet lived up to it's reputation, but again it was the combination of the staff, toiletries in the room, the view and location, the Bentley car service and their attention to detail! We will stay here every time we come to Ibiza!!!
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