The Central Court

I would do a simple review here. The team especially the sales head Mr. Ajay Kalluri connected with us (when we contacted the property) and was very quick in not only offering rates but also helping us with the payment process. We made 50% advance for our booking. Advantage Central Court • Well known property as it is one of the oldest properties in the area. • Located close to Lakdi ka Pul Metro station (less than 100 m) and on the main road, near to Telengana Police Headquarters and Telengana State Legislature and Telengana Legislative council buildings. • Has ample parking space • Rooms are big in size • Have in house restaurant, coffee shop and a bar • They also have a banquet hall • The lobby is big and has a souvenir shop • There is a capsule lift in the lobby. • Check in was smooth Our experience We were allotted Room 123 on 1st floor. Check in process was smooth. The hotel is frequented by many government staff members (or people who have some work in government offices) and mostly sales staff members, yes there is family crowd too. Day 1 when we checked in, in the lobby in front of our room there was a empty liquor bottle kept. We had to request the housekeeping team to remove the same. This was a common feature during our entire stay the corridor area or the passage area used to be lined with liquor bottles and non vegetarian food packets (though it was mentioned in the lift and lobby areas that outside food was not allowed). They talked about ironing board and iron in the room, which was nonexistent. The brightness in room especially at night is not adequate and can be improved. During our entire stay the air conditioning used to be switched off at night (probably to save cost). The housekeeping team provided us with torn towel on one of the days. Wi fi was nonfunctional inside the room and on complaining we were told that they would ask the IT Team to look into it, nothing happened though and the status of Wi Fi remained the same during our entire stay. One morning we (at around 6.30 a.m. )asked for bottle of water and also some sugar ( as only 2 packets were provided which was in adequate) and were informed that it will come after only by 8.00 a.m. We decided to have our dinner in the restaurant on Day 1 and were at first being directed to have dinner buffet at Salt and Pepper their coffee shop, which we politely refused and said we wanted ala carte. We were directed to their restaurant and when we went there we were informed that the Air Conditioning was non functional. We ordered food (a mutton biryani and lemon water) and the food came in time. Taste wise this was good and with average spice level. Next day again we decided to have food in restaurant – the waiter (different than last night) was rude and wanted us to leave. The food ordered came in late and we had to remind the waiter multiple times for the same, spice levels had changed, quantity was less, we ordered steam rice and had to wait for the same for a

Very poor no service no hot water for 24 hrs very rude behaviour of staff lights not working properly fine on every small things not good for children

Nice room, nice environment, awesome food but need improvement in service. Good restaurant overall nice experience.

I booked 4 rooms for 3 nights. Rooms, linens, towels are very old. Multiple issues faced 1. No wheelchair provided when i asked for my aged mother 2. Did not provide dental kit when asked, gave it after a reminder next day morning 3. No refill of drinking water, coffee powder, milk powder 4. No bath mat kept in one room for 2 days 5. No bucket kept in 2 rooms out of 4, they didn't believe me when i told them 6. Flushed water getting blocked in one of the bathroom. On 3rd day only room was changed 7. Unprofessional staff, denied giving chair in restaurant, answer was he was busy serving other customers 8. Most of issues addressed after 2 days when this was escalated and senior staff such duty manager came to check. One thing i noticed is that most of the customers are coming to this hotel through tour company packages. So most of them will not be coming back to this hotel and that's something they are taking for granted. Requestimg the hotel to do a renovation and train the staff for better quality. Positive note, food was good and good quantity, fast delivery. Duty manager was courteous and helpful. Location is very convenient to reach other parts of the city.

The location is great, next to the metro station food is okay room is not clean, it stinks. Changed the room once. Not much different of all, hot water was not available. That's too bad to expect.

I recently stayed at [the central court] and had a fantastic experience. The staff were incredibly welcoming and attentive, making me feel right at home. Their positive attitude and willingness to help truly set this hotel apart. I highly recommend it to anyone looking for great service and a comfortable stay!