Gastnutzer
1. Januar 2025
Very much screeming staff manager.. Sheela / Shalman/ Md and front office manager. No body from the team was good and supportive . Infact one of their team person himself told us that it is very frequently the lady Sheela is not good , she dose the same act with everyone, many of people have complaint about this. We had our group there in this hotel dec 2024 last week , we had our booking for students group , which was noted by mail in hotel oct 2024, and advance was also deposited by our client. As per mail it was charge per person per night on quad sharing. But when group arrived to hotel , hotel alloted room as per their way and after this they send us bill very much different and forced us to pay the access bill also which was actually not (Rs 30-40 K) extra amount they calculated in bill . Knowingly they did fake entry in bill , Shown it there 5 person in each room , 4 person in each room , 3 person in each room, 2 person in each room.. But in bill they charged 4 per son for all room 3 sharing/ 2 sharing, and room which we did not take that also they charged. 35 pax as our calculations and tour coordinator but they charged 46 pax .. and group 2 total pax were 46 but they charged 56 pax By showing fake entry they imposed on us the extra Billing. And threat us to pay , or else stop the breakfast. Please do not do this hotel ever for any of your booking. Very very bad service/ staff/ room etc
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