Home2 Suites by Hilton Huntsville Village of Providence

I cannot say enough wonderful things about Zetta Hayes, the Area Director of Sales and Marketing, and the incredible staff at both the Home2 Suites and the Hampton. From the moment we arrived, the professionalism and warm welcome from everyone — including Marcie Barnett, the young African American gentleman at the front desk, the assistant manager, and the entire front desk team, were simply unmatched. The housekeeping staff and guest services were so personable, warm, and friendly. You could truly feel their genuine care and commitment to excellent service. The hotel grounds at both properties were immaculate, and the rooms at the Home2 Suites were spacious, modern, and spotless. A special thank you to Zetta Hayes, who kept me informed every step of the way. Every time I reached out to her, she responded expeditiously with patience and professionalism. Her attention to detail and dedication made our entire experience seamless. We hosted our Educator’s Retreat with approximately 25 people, and every single one of our attendees was completely satisfied. From the outstanding accommodations and exceptional customer service to the delicious food and the beautiful atmosphere, it was truly a perfect experience. Even though I live in Huntsville, Home2 Suites and the Hampton have now become my home away from home. I’ve stayed at many hotels over the years, but I’ve never been treated so kindly by an entire staff across two different properties at the same time. It was amazing. Thank you so much for making our stay unforgettable! Stephania Wilson

This hotel checks all of the boxes. The hotel is well designed, has all of the amenities, is very comfortable, and has the highest customer service you could ask for from Marko and team. As a frequent traveler, it is difficult to feel comfortable and at home when you’re really away from home. I have stayed at this hotel multiple times now, and will continue to do so. It is seldom that staff in most hotels recognize a returning guest by name and pick up past conversations where they left off. From the initial greeting as a friend and guest to the attention to detail and ensuring a pleasant stay, this hotel and its staff get it right.

Our stay at the Home2 Suites was excellent. It all started off with great service from Eugene and Clara. They made sure that our rooms were accommodating, especially for the needs that my mother had. The hotel was very clean, the food was good and the service was excellent!

We stayed here while visiting our daughter and her family who live in Madison. Everything was in excellent condition and the staff - reception desk, breakfast area and housekeeping - were friendly, helpful and very nice. The breakfast food was very good. We recently stayed in a high end hotel in Seattle, WA and this Home2 Suites was much better.

Nice new location We were thankful to find this place after driving . Thank you to evie,Danelle and Alisha for a good system Breakfast was great and rooms are very clean!! We will definitely stay here again next tone we are in Huntsville!!!!!

I came to stay for a business trip, and I am very glad that I picked here. It is a new property connected to the Hampton (which is great too, I have stayed there before). You can tell the team has taken their time with new side. The team is one of the most trained staff. Breakfast was great! Special thanks to Eugene, Evie, Kori, Danielle, Donna, Alisha and Edyta!!!