carrie l
12. Juli 2024
I am desperately trying to be objective as I write this, but I cannot come up with a single positive thing to say. Greene King should be thoroughly ashamed of this shoddy, scruffy, dirty place that was formerly a beautiful old coaching inn. I visited the Bear, probably 30 years ago and fell in love with the old, quirky building and it's great position within the town. Little did I know how very disappointing, my return would be! We have spent two nights here, and it is without a doubt, the worst hotel I have ever stayed in for many reasons that I will explain. We checked in to room 17 and were immediately underwhelmed by its tiny dimensions, its dingy decor, and general feeing of drabness. This lack of ambience wasn't helped by the rubbish and at least 20 cigarette stubs right outside the door. What a greeting! The extractor in the shower room doesn't work, and the WiFi drops in and out far more regularly than anyone is on reception. God help anyone trying to work from here! On our first night, we chose to eat in the restaurant as the menu at least looked promising. Upon entering the restaurant, however and seeing the state of both it, and the waiting and bar staff, we decided to select simple items from the menu that a fool couldn't go wrong with. How wrong we were! I have never seen garlic breaded mushrooms dumped on a plate swimming with oil, with not even a sad lettuce leaf as some nod to garnish. They were inedible, and our main courses were just a small improvement on that, with cheap ingredients, poorly cooked and thrown together on a plate. Even our drinks had no ice because they had apparently run out. Not that anyone would think to nip to the Tesco or Morrisons that are both just around the corner. This would require some ingenuity and someone to actually care, when quite clearly, no one here does! Our first night's sleep didn't happen, because the guest in the room above us might aswell have been sharing with us. The floor boards are so incredibly creaky, that we heard every movement, step and turn in his or her bed. I fully accept that this is a very old building, but if you can't offer guests a decent, peaceful nights rest, then the ground floor rooms are quite obviously unfit for purpose. On to the pièce de résistance that was breakfast. Again the menu appears to be imaginative and attractive, but after our experience with dinner the night before, we opted to keep it very simple. We ordered scrambled eggs on sourdough and as I am vegetarian, I ordered plain avocado on toast. While we waited, I poured two undrinkable cups of barely lukewarm coffee that tasted like cheap instant that had been put into a thermos dispenser. When my plain avocado arrived, it had two poached eggs on it, and I politely explained that I had expressly asked for plain avocado. Two minutes later, the plate was returned to me containing a piece of toast that looked like someone had blown their nose on it. It was quite obviously the same plate,
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