Gastnutzer
23. Mai 2024
If I could rate this hotel more than five stars, I would. I traveled down for business shortly after a storm affected residents. There was a mix-up (which I feel was mostly my fault), and they went above and beyond. I couldn't stay one of the nights I was supposed to, but it was because they were housing displaced residents. The manager, Kenisha, and the front desk attendant, Ivan, were amazing. Kenisha found me alternative lodging (an equally beautiful hotel). When I returned for my second night of reservation, they had a wonderful room for me with a handwritten note and extra attention that went above and beyond anything I would have expected. Everyone here seems to care about the customers, and I appreciate the staff here. Thanks, Ivan, and a HUGE thank you to Kenisha.
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