Best Western Plus Birmingham Inn Suites

We are very pleased with the service of the hotel. It is clean, neat and pleasantly located. It is on a hill and surrounded by trees. There is a beautiful view of the mountains and forest from all sides. This is our second time here and we came from Florida to escape the hurricane specifically to this hotel. Because we remember how wonderful it was on our first visit. And it lived up to our expectations. There is a charger for electric cars and we did not have to go anywhere to charge the car. We really recommend it.

Best Western Plus is located off the busy street in a quiet location. Rooms are excellent and beds were comfortable. However, customer service is poor . We had asked for a quiet room and were instead given a room overlooking a busy lobby with the assurance that since the hotel was not busy we should be fine. !When we complained about the noise from the lobby we were offered an alternate room. Another problem is that the breakfast spread was very thin and befitting a 1 star motel.

This hotel is in a great location, outside of Birmingham in the suburb of Hoover. The hotel is up a tree-lined street on a quiet cul-de-sac. There’s plenty of parking, especially if you’re hauling a trailer or driving a rental truck. However, while there are tons of food options very near the hotel, walking is not really an option, unfortunately, because Hwy. 280 is super busy and there are no sidewalks. The room was very clean and comfortable for a short overnight stay. If you’re looking for a hotel on the fringes of Birmingham and on the other side of town to stay out of the traffic, then this Best Western Plus is for you.

Hall smelled of cleaning chemicals. A/C control wouldn't adjust room temperature; had to turn unit to fan for a couple of hours to get warm. Breakfast had few choices and these were not replenished by staff as needed. Nobody was available at desk at checkout time.

We have stayed at a few other hotels in the area and this was better than the Hilton hotels we visited this past year.

This hotel was very clean, and the staff were extremely friendly and helpful. Amenities were good, except the outdoor pool could have been cleaner. Overall, I would stay here again.

The staff is friendly and so helpful!! the entire hotel is spotless. we felt safe and are definitely marking this hotel as a. must stay, for future travels. and the price was incredible! i feel like the owners are part of an entire vacation experience that doesn’t break he bank for families! Thanks again!

Great staff and great rooms breakfast is awesome as well definitely will stay here again. The staff will help you any way they can. The hotel is very clean no issues at all

I visited Birmingham to go sightseeing and explore some of the deep history rooted in this city. Upon check-in Jazmyne was exceptionally professional and polite. The hot breakfast was above average and hot every single morning. I won't stay anywhere else in Birmingham! Can't wait to come back :)