Byfords

We last stayed at Byfords 11 years ago. We enjoyed our previous stay but the recent facelift has been beautifully done. We stayed in Room 3, which almost felt like a suite. The room itself had exposed brickwork, tasteful and contemporary furnishings and an extremely comfy, large bed. The immaculately clean bathroom was stunning, with a sunken bath, a shower, and quality shampoo, conditioner etc. There was a proper fridge with milk, a well-stocked drawer with coffee, various teas and more. There were lovely comfortable arcmchairs where we sat and looked out of the window across Shirehall Plain and down the street. Our room wasn't cheap, but I think it was a very fair price, considering how beautiful and how loarge it was. We were cynical about the deli being closed as we visited regularly on previous visits to Holt (when we were staying elsewhere) but we were really impressed with how lovely the bar is which has been created in place of space previously occupied by the deli. It has a great atmosphere and adds a little extra to the enjoyment of the stay. Dinner in the restaurant is good value and varied. Breakfast is exceptional and delicious. Byfords has always struggled with parking as the car park is fairly small, but residents are now given a pass allowing them to park a 4 minute walk away in a car park next to Budgens: A very welcome tweak. Unloading using the original Byfords car park is also allowed. Some other reviwers have mentioned noise. We were above the restaurant: Yes, you can hear very low level gentle music sometimes if you listen really carefully (never at unsocial hours), and the occasional moving of chairs or sometimes other residents walking up the stairs, but let's face it, it's a long way from a night adjacent to screaming drunk neighbours in Benidorm. It's an upmarket place to stay with thoughtful residents and staff. ...Oh, and the staff... They are all lovely. Do they go to Byfords finishing school before they are let loose on the public? They are extremely polite, friendly, and chatty. THey're not overbearing, but they will help whenever you need them to. All in all a wonderful stay. We would love to return. Thank you

Couldn’t have asked for more! We stayed for one night for my boyfriend’s Birthday. Our room (No 7) was amazing! So clean & nicely decorated. Felt like we were waking up in a cosy room in a house not a hotel/B&B. Tea/Coffee/Hot chocolate & biscuits all a really nice touch which we made the most of. Our dinner was really lovely & our breakfast was amazing!! We found all of the staff so helpful & friendly and we honestly couldn’t have asked for more for our stay.

Just come back from a fabulous 3 night stay at Byfords. The service was excellent throughout the stay with staff going above and beyond to make the stay enjoyable and comfortable. We stayed in Room 1 which was gorgeous with a big copper bath - lovely little touches in the room such as shortbread, filter water, fresh milk. The housekeeping team did a great job moving us across rooms as we had two separate bookings, making our room the first they cleaned so we could get in promptly. The cocktails in the bar area are great and some of the best we’d had, whilst being excellent value for money. Breakfast is included in the room and the buffet part has lovely high quality granola, bread etc. and lovely cooked options too. Holt its is a lovely town with lots of cute restaurants and shops. We ate twice at Byfords for dinner and both times the food was very nice and great value with their 3-2-1 menu deal. We’d highly recommend Byfords and most certainly hope to be back one day.

Every year we came here for cakes from the shop and this year we came to find it closed. Queues were massive, a lot of people were moaning about the place saying it wasn’t as what it was before. Pure greed to get more money in each year. Never going back again. Absolutely gone right down hill.

We stayed for one night as a ‘Just Married’ wedding gift from our family. Everything very pleasant on arrival and the complimentary drinks were very much appreciated. Room was gorgeous and clean. Breakfast was also very good. We had zero complaints … until checkout. It was a different member of staff on the morning we checked out. We asked to settle our bill with cash (as we had been gifted some money from our wedding) but this was an issue. She went to ask someone something but then informed us they do not keep change in the building so cannot take our cash - which we cannot believe - we only needed £20 change! We were instructed to pay by card and then told to take ourselves to a local post office to deposit our own money…. Literally as soon as we mentioned paying by cash the member of staff was flustered and made the whole experience bizarre. Madness for an apparent ‘5 star’ location! It was awkward and we felt uncomfortable. It has left a sour taste in our mouth and we will not consider a return stay in the future. Make sure you don’t take cash if you plan on going!

We stayed here for a 21st and 60th birthday party in nearby Hempstead. Byfords was wonderful! We stayed in Room 1 which was perfect. Smart, comfortable, fab bathroom, air conditioning and lots of thoughtful touches. (Good night biscuits!). But what we were very struck by was that the staff were all, without exception charming and helpful. As a bonus, breakfast in the restaurant was delicious. 10 out of 10 for sure.