SpringHill Suites Portland Hillsboro

There was only 1 staff at the front desk and she was on the phone helping the other customer. Hence, we were kept waiting for at least 15 minutes. The hotel exterior looked good but lobby was outdated, very old style decor and looked dull. Room was spacious but very old style decor, dull color. Carpet looked dirty. I am sensitive to dust and I itched quite a bit after I got into the hotel room. The air-conditioner is the very noisy type when it was running. We stayed at AC Hotel by Marriott at Beaverton which was far much better: modern, stylish, clean , good service. Rate for the 2 hotels were basically the same, I would definitely not going back to SPRINGHILL Suites.

We have another location that we stay when we go to Oregon (which is frequently) but this time we wanted to try something different. Didn't work out. There were problems. While this place was clean, the "sofa bed" was actually a twin trundle. We were also charged $6.95 twice when there was free internet because they said both my husband and I bought enhanced. No we didn't, but it didn't matter and they wouldn't remove the charges. Oh well, $13 is small enough we can write it off, but so goes our business not with the Marriott, but definitely with this location in Oregon. We will not be back. Keep the $13.

We lost power during the big storm that hit Sat 1/13/2024. Lots of ppl without power and Springhill Suites had a couple rooms left. We ended up staying 2 nights and we were happy with our stay. Diane, Mariah, and Maria were all gracious and helpful. The indoor pool and jacuzzi were popular. The free breakfast was filling. Self service laundry was nice. The fitness center is kept clean and tidy. Overall, it was a good choice and we would recommend this hotel to friends and family.

Nice and convenient location. Nearby the hotel is a lot of restaurants and places to eat. Not too far from a Trader Joe's is a plus. Clean room. Totally typical and expected of SpringHill Suites facility. Friendly front line staff. Did not try the breakfast as we had to leave early.

I have stayed at this Hotel earlier this year and decided to stay again. The hotel would of been fine if it wasnt for the barking dogs. The hotel is four floors and my family stayed on the third. A large dog barked all night long and we got no sleep. It was like sleeping next to a dog kennel. I asked the front desk if there was a certain floor the dogs are kept. The front desk advised the dogs are kept on any floor. I'm a dog lover and unnderstand having your dog with you. I have taken my dog with us before. The front desk didnt appear to be concerned about the problem. I will check into a hotel that is free of dogs or ask for a floor away from the dogs next trip. A gentleman heard me talking to the front desk and advised he also had the problem. I will say the gentleman that checked us in was super nice.

Perfect, affordable Marriott hotel for a short stay, either coming or going to whatever outdoor excursion happens to be on the agenda. Everything felt modern and relatively new, particularly the bedding which, Cherry Wonderdog noted, was based on an extremely comfortable Beautyrest Trevor Recharge Pillow Top mattress. As Marriott Bonvoy loyalists, we used points. Excellent deal. Highly recommended.

Absolutely unacceptably horrible. First room the lock would not work and we couldn’t even get into the room after they made us take 4 trips back and forth to attempt. Second room the toilet didn’t work at all and immediately spilled all over the floor. Third room the toilet is also not working (got into the room after dinner late and didn’t realize). I’m pet sure we will be ending our stay early in this trip and just leaving. Really awful experience.

Front desk was great, helpful and friendly. Things were mostly clean in the room. Noise from the outside was very pronounced, worse than most hotels of this type I’ve stayed at. The hotel has a ton of great options around it for food which we appreciated.

As a traveling baseball family, we have spent almost every weekend in a hotel for the past 5 years (spring/summer). With that being said, I can say that this was our BEST experience with a hotel. The customer service provided by both the front desk gals, Catherine and Chelcie was by far exceeding excellence. They were welcoming, kind, patient and very professional. I felt this hotel was a little spendy however after our stay, it was well worth the cost. We will for sure be back and hope that their management is able to see this review and appreciate their staff. Rooms were clean, spacious and very nice.