Ariadni Palace

Avoid the budget rooms - they are a basement - smell of damp & furniture is old & dated. Reception rude & in a world of their own

Where to begin.....So I read the reviews before booking, some good some not so good that's fine. All I can say is that if they put as much effort into the apartments as they do their restaurant then it would be a great place to stay maybe! Rooms are small dated and not particularly looked after, curtains hanging off the rail, light bulbs not working etc. We tried to use the oven but every time we tried it just tripped all the electrics, Fridge door wouldn't shut properly as fridge was full of ice and freezer box was also full of ice so wouldn't keep food cold Also the shelves on the fridge door were all broken, as for the shower 3 days in and hadn't even had a warm shower let alone a hot one ! I messaged them on their fb page in messenger No reply left it a good few hours the message had been read but not answered so I messaged again stating that one of the reasons for booking was the oven as have an autistic child who can be fussy with food and also doesn't like cold showers and also asked when was the last time the pools pH levels had been checked as you never saw anyone clean the pool or check these , still no reply. As I was on the balcony later that day I saw Macrina (One of the owners) down by the pool so I asked her why she cannot answer my messages her reply was Its Sunday I cant get an electrician on a Sunday, so I again asked her why she cannot answer the messages when she had clearly read them, no real response. Fast forward Monday the cleaner Nadia came to the door to look at the oven.....No she is not an electrician, amazingly it worked but only at that time, it was also down to her to get rid of all the ice at the back of the fridge and in the ice box. As for the hot water amazingly that day everyone had Hot water and the pool man came out that morning to check the levels although the pool wasn't cleaned still green scum around the edge. The reception woman with the limp I think she is Macrina's Mother in law well what a rude women, didn't like me from the off for what ever reason, when we left at 7.30 on the morning of our departure there was no one there to take the key or wish us a farewell nothing, so key got left on the desk and I took a photo to prove I left it there. Going back to the cleaner Nadia, well there are 19 apartments all down to the one cleaner to clean, she also has to sweep and hose around the pool area, clean the floor of the restaurant and anything else the rude woman wants her to do, and God forbid she should take a little longer than she should on something as she would be calling her on the phone to have a go at her. Poor woman works from 8am to around 8pm. Sunbeds are never cleaned down either. Sheets were changed regularly as were the towels so that's a plus! Had to ask for a kettle (that was hard work), there is no toaster couldn't use the oven cause it didn't work so had to use the sandwich toaster to make the toast. only 2 forks for 3 people. Downstairs there were Cockroaches, they did get the fumi

Avoid this hotel – even if it’s cheap! There was no cleaning of the rooms! We had to complain, and only after four days did someone finally come to empty the trash, change towels, and clean. We even had to buy toilet paper ourselves. The pool area is filthy. The cleaning lady just sprays dirty water around with a garden hose – and it all goes straight into the pool! It might look cleaner when wet, but once it dries, it’s muddy with footprints everywhere. Guests had to use the pool net themselves to fish out dead insects and flowers. No one ever cleaned the pool properly. We asked to keep our room for a few extra hours due to a late flight. They wanted €40 for 4 hours – ridiculous. We decided to use the downstairs shower instead, but it was absolutely disgusting. Dead flies everywhere, no lock on the door, and totally unhygienic. The toilet next to it was just as bad – filthy, full of flies, no light, and no lock. Do not stay at this hotel. Being cheap doesn’t make up for how awful it is!