Gastnutzer
9. August 2023
I am not sure if people who wrote 5 star reviews actually stayed in this hotel. We were driving through and stayed for one night. It was the dirtiest hotel we ever stayed in. It was so filthy you didn’t want to touch the walls or sit on a couch. There was trash under beds. Soda cans and opened bags of chips. Used wet towel in the closet. All the surfaces were sticky and the carpet was so dirty that our white socks turned black in 10 minutes. We were so disgusted that we wanted to leave, but it was late, and after driving for 11 hours we were exhausted, so we stayed. We had one major issue with our stay (not involving the issues I mentioned above), and the manager was not helpful at all, basically saying that it is our problem. Later, we had to call the corporate office to resolve the issue. It is a very poorly run hotel and they definitely need to fire the manager. The breakfast was the worst breakfast we ever experienced in a hotel as well. I attached two pictures - first one is our kids socks after they took their shoes off in the hotel room; the second one - the hotel placed the pots you are supposed to cook your food in right next to the trash can. I also have to say that the rooms are large and there is a full kitchen. But everything is so outdated and dirty, that you don’t want to touch anything. The utensils in the kitchen looked like you are going to get sick if you use them. I am not a clean freak but I was blown away by the dirtiness of this hotel. I wish I read all the other one star reviews before booking. I made a mistake to look at the total review score of 4 stars and decided that it should be fine to stay in this hotel. I sincerely don’t understand how they are at 4 stars.
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