Gastnutzer
12. Januar 2025
You may choose any other hotel nearby with excellent service, cleaner and most interesting cheaper than this. This hotel has a prime location, unfortunately, overshadowed by the poor customer service at the front desk.
The front desk staff displayed a lack of professionalism and courtesy. Most seemed disinterested in assisting guests, showing no smile or warmth throughout the interaction. Their impatience and unhelpful attitude were disappointing.
I noticed the same unfriendly behavior toward other guests as well, indicating a deeper issue with the team’s training or attitude.
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