Vive Hotel

Everything was fine here, the team were lovely, rooms clean, it was just so hot inside and no air con which made it slightly uncomfortable. The rest of the hotel I have nothing bad to say though I

This location is falsely advertised as a hotel. It is not!  - your room will not be cleaned daily, no matter how long you stay for, unless you pay an extra £30 per clean. So you can keep your dirty floor and towels for the duration of your stay! Keep in mind you're already paying an extortionate daily fee to sleep. - do not be fooled by the photos, the beds are terrible, the mattresses are super uncomfortable. You can feel every spring in your back! The sheets also seemed dusty and unclean. We had to be moved rooms because the first room's bed was absolutely atrocious.  - you are given a tiny 20ml pot of shampoo, body wash, and conditioner. This of course will not be changed.  - have rubbish? Forget about it, they will only provide you with a tiny tiny toilet bin, large enough to fit a couple of tissues.  - the heating system is so bad, it will take you a day to figure it out, and when you do, it will blow hot air that stinks of burned clothes (like a hot iron just left on).  - the WiFi gets turned off in the building in the evening - the door lock stopped working so we couldn't get into our room late at night. The concierge suggested we may have to stay in another room for the night.  - the door does not lock from the inside of the room.  - the shower pressure is really good, but it only has two settings, water as hot as the caves of hell, or as cold as a Wim Hof cold plunge.  - Although the check in is 24/7 it's hard to get hold of the concierge if you do need something. They leave a number at the desk for you to call in case of an emergency, but when we tried it, it took multiple attempts to get hold of someone. We couldn't check out straight away because of this. The people at the desk, although nice, seemed young and inexperienced and couldn't really answer any queries we had.  - All the rooms are advertised as having a nice view, however, it is just a street view (which is fine if that's what was originally noted down). Perhaps a view of the local Tesco extra is what you're looking to see!  Trust me, save your money and find another location, this "hotel" just cuts corners and cuts costs in every single way. A travel lodge would be better than this place.

Stummble across this hidden gem last minute having to stay the night in Hastings for work. Manager Jay welcomed me in with his friendly customer service. Very modern room good for work purposes. Good connection with WiFi all came with a kitchette unit with basic cooking facilties. Local Tesco express nearby with the easy reach of the local high street and beach front within walking distance. Will definitely be coming back again and highly recommend.