Gastnutzer
16. Juni 2022
After thoroughly researching lodging facilities in the area, I made my booking (end Dec. '21)...directly with the Lodge. (By the way, I hugely recommend this method as it saves a hotel/motel facility a fair bit in fees). I chose the Lodge, based on its website portrayal and apparent amenities which looked cheery and inviting. It seemed a perfect choice to end a 4 day motorcycle trip with friends. Upon arrival, Natalie seemed genuinely surprised at our drowned-rat situation as we had be riding all day in torrential rains and heavy winds. We were cold, wet and glad to be off the road. To Natalie's credit, she DID offer to run our sopping duds through the dryers which was muchly appreciated and would have made for a higher rating here. The problem however stems from the fact that what had drawn me to the Lodge, was, we discovered, not going to be part of the deal. She told us the pub was closed. So, no food or drink. It wasn't as though we could pop next door; the nearest food was in Tweed, 20 minutes away) We were told we'd have to mount our bikes again in the still-pouring rain and find ourselves some place in Tweed. Given our state of mind and body, that was not going to happen. I tried calling a restaurant in Tweed re delivery and got a terse response that they were NOT coming to Stoco Lake Lodge. Lodge personnel were well-aware their services were 'down' but it appears.....they valued the 3 incoming room revenues over integrity. Bottom line: huge disappointment. No where near as advertised and further, the rooms seemed quite beaten from age and rough use. In the morning, the 3 of us felt fairly horrid from no food since noon the previous day. I was embarrassed at having made this choice. I have no idea how the Lodge could charge what they do. Poor value. Sincerely and factually, John F
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