The Mantissa Hotel

This is a great spot in the little town of Hartsville! Our classic King suite was very spacious and we enjoyed having a full kitchen (minus dishwasher) and separate bedroom. The staff were pleasant but Darnell went above and beyond in customer service. He definitely made our trip more enjoyable with his friendly demeanor and southern charm. My husband liked the computer work station on the second floor. There are definitely plenty of food spots within walking distance of this location. The continental food boxes had some great snacks items for our son. We would definitely stay here again when visiting family.

Lived in Hartsville for many years. When I had to return for family reasons I looked at the different hotels in town (not a big selection). For $20 more a night I said sure let’s give this unique hotel a try. The good: beautiful hotel and the front desk staff was very nice. The rooms was very nice looking and very spacious (main reason for booking). The bathroom was huge. Now the bad: for those with sensitivities to smells you must avoid this hotel. All through the lobby and hallways it smelled of some type of fragrance not bad, just very overwhelming. There wasn’t a comfortable spot in the entire room to sit. Their Sleep Number beds are highly advertised, those were the most uncomfortable beds I’ve ever laid on. The two sides were never the same, even after spending an hour trying to set them, when they worked. The couch/sleeper was cheap pleather and hard as a rock and the barstools were sketchy. Every sound echoed in these rooms, the tv in the living room was just as loud in the bedroom. That echo, well our second night we found out how much our neighbors room echoed too. From 11:30 - 1:00am I could actually hear the beer cans open. They weren’t extremely loud but easily heard thru the walls. The ‘boxed’ continental breakfast, was never mentioned at check in. The lights were minimalist it seemed. The window coverings were a nice looking shutter style on a swinging door. The shutter in the bedroom was broken and wouldn’t adjust the door in the living room didn’t align to completely shut without lifting on it. No blackout curtains, so guess what you got up with the sunrise. Some of these things can be overlooked depending on the type of hotel you stay at. For $450 for two nights I expect more, a lot more.

The suite was spacious and bed comfortable. The location is great. The rooftop bar is lovely and the service great. Unfortunately there was an overwhelming chemical smell in the reception area and it pervaded into my room which was very unpleasant and I struggled to sleep because of it the first night. Also, to call the offerings a grab and go continental breakfast is stretching it a little. Mass produced muffins and oat bars. Sunny D juice. Only one kind of tea (ginger - a random choice). Very disappointing - it’s a good job we were able to get breakfast at the office!!

The Room was amazing, the staff was incredibly accommodating, and the rooftop bar where I had my party was everything I needed and expected! the only thing that needs to be addressed immediately is the HORRIBLE and significantly subpar breakfast. What an insult and lack of awareness. It was atrociously disgusting. Sunny delight for the orange juice a stale muffin and it seems like a 5-year-old granola bar along with an apple...are you kidding me?

We loved the quaint feel of the hotel and was surprised at the spacious feel of the room. The full kitchen was a great bonus.

Had a wonderful stay. Hotel was clean. Room's where very Immaculate. Loved the staff. Only had one issue , the lady at the desk in the morning was a nice young lady but the way she was dressed you would think this wouldn't be acceptable of this kind of hotel. Especially with my young kids looking at her two younger boys . I think there should be a dress code in place or dress code needs to be Enforced. The older lady on the shift at check in was well dressed well groomed and very nice. Very sweet attitude. And the lady in housekeeping was amazing very nice and soft spoken. Couldn't ask for two nicer ladies . To have at your hotel.

Great people and a great location in lovely small but upscale southern town. Small disappointment was the main lighting in the suite did not work. Reported this as we were checking out and the staff said they knew about it which surprised us. Otherwise, Hartville is a lovely place to visit and the Mantissa is directly in the center of this beautiful jewel of a town. Thanks!! John Gerlaugh

WE STAYED AT THE MANTISSA HOTEL (Hartsville S.C.), ON 10/26/2023, Thursday Until CHECK OUT TIME 10/31/2023, TUESDAY MORNING. IT WAS A GREAT STAY AND I WILL RESERVE THIS HOTEL AGAIN, In The FUTURE. THE STAFF AT THIS HOTEL WERE FRIENDLY AND THE ROOMS CLEAN AND LOTS OF SPACE. I GRADE THIS HOTEL, A (5 STAR) HOTEL. . Thanking All Staff And Services Rendered.

Customer service was outstanding. The location of hotel offers lots of choices to eat and drink in walking distance. My family really enjoyed the room and the looks of it. My wife enjoyed the sleep number bed the most of all. We were able to have Continental breakfast also.