BIG4 Toowoomba Garden City Holiday Park

Stayed here for a couple of nights on our way back to NSW. Couldn't really fault it. The pool was amazing, so clean that it actually sparkled. The staff were so friendly and very helpful It was lovely BBQing hearing the little chirps from the finches in aviary nearby. So relaxing. Our room suited us just fine, clean with a little kitchenette. It is just a short walk to a shopping centre and a few eateries. Great place to stop to break your journey up. Recommend it.

This would be Australias most unfreindly Staffed Park. We cancelled on Arrival due to the Receptionist making a Booking era with side by side sites as requested, there No apology, she just wanted to Argue, after I asked for a business card with contact for refund, as no staff on to refund, The park is Old, Pokey, location in Dense Residential Area, We are qlders and have Travelled Australia and never experienced such disorganised unfreindly, unhelpful staff. We can handle an Old park, but no Unfreindly unhelpful Staff. A first for us!

Cottage 51 The floor was revolting! Baby was black in less than an hr. Felt very uncomfortable after this. Was given a 10 person room after booking an 8 birth as we needed 2 queen beds, couldn't fit Portacot in third bedroom so was useless. Shower head sprayed everything but your body and when the hot was working, no cold needed. Wore Thongs in shower, floor was orange and hadn't been cleaned properly in a while. Jiff would come in handy. Don't expect face washers or toiletries. TV didn't work in the bedroom. Bed was hard and up against the Window with blind as headboard. Overall not the best stay.