Hotels in der Nähe von Presidential Palace, Hanoi

Ich war wirklich beeindruckt von Solaria Hanoi, ihrer Gastfreundschaft und ihrem Hotelangebot. Susan an der Rezeption war super höflich und hilfsbereit und erklärte uns beim Einchecken alle Einzelheiten. Sie boten uns einen Hotelplan an und halfen uns mit einem Flughafentransfer zu einem fairen Preis, um uns die Reise zu erleichtern. Alle Mitarbeiter waren super freundlich und hilfsbereit, das Zimmer ist wunderschön, das Frühstück war großartig, sie haben auch eine coole Bar auf dem Dach. Das Hotel verfügt über ein Spa und zwei Restaurants, die wir leider nicht ausprobieren konnten, da wir nur eine Nacht dort verbrachten. Das Hotel liegt direkt im Herzen der Altstadt und ist Teil der Wochenend-Nachtmarktzone, was bedeutet, dass alles zu Fuß erreichbar ist. Wir sind wirklich froh, Zeit in diesem Hotel verbracht zu haben und würden gerne wiederkommen und in Zukunft mehr Zeit dort verbringen!

Der Kundenservice des Personals war hervorragend. Die Lage war erstklassig und alles war in unmittelbarer Nähe. Nur zwei Gehminuten vom See entfernt. Ich hatte ein Deluxe-Zimmer gebucht, bekam aber für die ersten beiden Tage ein kleineres Zimmer. Danach hieß es, ich würde ein Upgrade erhalten. Ich bin mir nicht sicher, ob es ein Upgrade oder ein Downgrade war. Auf den Fotos der Website war eine separate Dusche abgebildet, aber die ersten beiden Tage hatte ich eine Badewanne mit Duschvorrichtung. In der Dusche war etwas Schimmel, aber das ist wirklich nur eine Kleinigkeit. Abgesehen von dem Problem mit der Dusche lief alles gut. Das Personal ist überaus freundlich und zuvorkommend. Sie kennen einen mit Namen und Zimmernummer, was zeigt, dass sie sehr aufmerksam sind. Ich kann dieses Hotel uneingeschränkt empfehlen. Zum Schluss noch: Das Hotel bot mir an, ein Taxi zum Flughafen zu buchen. Zuerst nannten sie mir einen Preis von 400.000, aber nachdem ich sagte, dass Grab günstiger sei, boten sie mir einen Preis von 230.000 mit Rabatt an. Ich war ziemlich enttäuscht, dass mir zuerst der höhere Preis genannt wurde, anstatt dass mir der Rabatt automatisch gewährt wurde. Das hätte definitiv einen besseren Eindruck gemacht. Ich bin mir nicht sicher, ob es an der Sprachbarriere lag und sie mir den Rabatt deshalb angeboten haben, denn ich komme aus Südvietnam und der Dialekt ist im Norden anders. Ich hoffe einfach, ich irre mich.

/!\ Avoid this hotel. We would never recommend this hotel for your stay in Hanoi. Stayed 18-20 April 2025: 3 days, 2 nights. 1/ Overbooking situation - cancellation the day before landing My friend and I booked two separate rooms to stay at this hotel, the day before the check in, my friend's booking got cancelled by the hotel without information. We had contacted the hotel several times in vain, then it was confirmed that they have overbooked the hotel which caused to trouble to start with our holiday. Hotel Director of sales M. Victor N. did replied by email on the checking day 18/4 few hours before that ”we don't know the fact. You can make your reservation on our website now.” The remaining option on 18/4 morning was a ”suite” 14 times higher rate than our initial booking... Therefore once arrived at Hanoi, we wanted to get a refund of my remaining booking but the hotel reception lady Mrs Ruby was not helpful at first and rude towards us. Her non hospitality professionalism and communication led us feel very unwelcomed (no smile, no thank you, speaking vietnamese with her colleague in front of us). May need to review if she really should stay at the reception as this is client facing interaction and should be solution driven. She strictly insisted that she doesn't know why we only got one room left and my booking was non refundable even tough they did cancelled my friend's one few hours ago. After negotiation, she kept saying as it is non refundable, either we stay, either we book another room. At that moment, there was an another room not the Suite one that just got available ”King room” and if we could pay the price difference which is higher than our initial paid booking and need to stay together in the same room. As we just started the holidays and to not loose the money that we could not get refunded, we paid the difference to change to that room. We paid in cash to get that room. We thought that was going to be just one off issue/misunderstanding and could start our holidays. Note: If you pay in credit card they will charge 3% additional. The exchange rate is more convenient to change at jewelry gold shop in Hàng Bac street (5 mins walk), the rate at the hotel is too high, don't change there. 2/ Cleanliness As we got this better king's room with window, we were expecting that to be at least clean and suitable for 2 pax. The bed sheets and cushions were yellowish, the floor was not vacuum (dead bees staying there whole stay), the slippers are dirty, the wall is stained and some unfinished renovation. The worst is the shower/bathtub, once you shower, it will flood to the room, we had to put towels to absorb the water in the room. You have to ask for towels if they clean your room as they will forget. 3/ Breakfast Be aware that it is from 6:30am to 9:30am, the breakfast is correct as a mini buffet Overall this hotel is average, the positive points are the location and the other gentleman receptionist allowing us to have a ”late check out” at noon instead of 11am, as if after noon they will charge one night more. The hotel should stop with overbooking rooms that will cause unnecessary stress situation for everyone and need to be renovated. To be honest, you can have much more great options nearby, CLEAN and with great hospitality service. As part of holidays and for a decent price, just book another hotel to avoid negative start for your holidays. Enjoy your stay in Hanoi and in Vietnam! PS: on some platform it is indicated there is a gym but there is none. And the hotel team is aware of these comments as we filled the same to their paper review form.

Gutes Hotel mit sauberem Zimmer und das Badezimmer war ausreichend groß. Der Wasserstrahl der Dusche war schwach. Der Pool auf der Dachterrasse war sehr klein und an schwimmen nicht zu denken. Ab 8 Personen ist der Pool voll . Es gab auch nur zwei Liegen und die angebotenen Handtücher hatten die Größe eines Geschirrtuchs. Zimmerreinigung mit frischen Handtüchern gabs jeden Tag. Das Frühstück ist o.k.. Positiv hervorzuheben ist das leckere Baguette und die kleinen Minibaguettes . Die asiatischen Speisen wechseln täglich.

Preiswertes Hotel in der Altstadt, praktisch für die Erkundung des alten Hanoi und in Gehweite zum Hoan-Kiem-See. Der See war nicht so attraktiv wie erwartet, während der See mit seinem Tempel und der schönen Promenade darum herum ein wunderbares Erlebnis war. Gutes Servicehotel für einen Kurzaufenthalt.

Needed a good night of test without noise from streets. This was possible on the 7th floor according to the employee. The room was only five meters away from the road and I think the occupancy was about 25% Maximum. And this is royal measured. The window in the bathroom didn't even close. I asked for another room away from the road and with windows that can close. I was offered another room. Again a window that was broken, but I fixed it in a way it's closed now. Lifted up the locking system at the side of the window, but it fell down, so now the window doesn't open anymore. Small window. There's also a big window. Because of having big windows these rooms are being considered to be executive rooms. Never reared about window size influencing the level of hierarchy. But at the other side of the window there's a wall and it's a very creepy hole you stare in. I didn't really feel executive because of that. But still I got the one night of rest I needed to normally open my eyes again. It's creepy when you're so tired that your eyes just can't open anymore. Big fat eyes the next day. Suddenly the younger girl behind the reception approach me with an extreme humble tone of voice telling me that it's actually an executive room. I literally asked myself if they had the gutted attitude to sell me an upgrade. Never mind, relocation is coming anyways. Hanoi is a very dusty city. I mean extremely dusty. So dusty that the damage and harm it causes to visit this place really doesn't make yhe visit feels really worthy. Also the communism is absolutely what didn't suit me personally at all. I am socially more developed. In general I had the impression that they employees where friendly, but it's their job. Not their job to be aggressive as I experienced once when I just asked the question what sports Vietnamese people.like the most. But this was in check out day. And the sinistry in the laugh of the male receptionist towards the taxi driver after they pushed me into.paying more for what I ordered online completely woke me up. But it's also weird yo say that the new owner is less kayak and in the meantime trying to sell me.more nights and saying I should return. I completely don't understand this way of handling. Asking 30% extra for a early check in. I saw yes when booked one or two nights, but when one booked a week then I would give it for free. In my case I understand that I needed to pay more for that 3 hour earlier checking in. But my explanation was clear. I need rest and lay down in normality, instead of walking on the streets wearing me out even more. The option offered didn't have anything to do with customer focus. More customer abuse in the most possible hardcore form. And this was the second accommodation in Hanoi where this abuse happened. I only had two accommodation totally indeed. Yes that's correct fellow traveller. Horror travel horror. Now comes the materialistic reviewing: Beds brand new and 100% awesome and healthy. Spotless clean and even when you refuse room cleaning it still happens. Very need to do that. Amen to the cleaner lady. Welcome Hall is pleasant. Shower is nice. It's very noisy in the front of the building, but I've only seen one room and I know that women follow the extinguishers agenda from Europe and I experienced this extremely in Vietnam. It even makes me feel.Viet Numb. But that's a good sign. 7 days left and at least I've experienced a bit what the U.S. army experienced back then. Viet Numb for me is more like a Tour of Duty. I see a red door and I want to paint it black. Communists not my people.

Stayed at Hoa Hoang Hotel for 3 weeks. Service: 1. The front desk receptionist, Nga, is helpful, patient, and polite. She is always cheerful and attentive, even while handling calls and assisting other guests. She addressed my concerns clearly, answered all my questions, and is very pleasant to communicate with. 2. Breakfast buffet: staff is always on their feet. I see there’s two main servers, sometimes a third one. They’re very focused but it’s also because they have a lot of tasks - prep, cook, clean, replenish and clear all the dining tables. The tables are not always wiped down, but if you ask, they will address it immediately. Two weeks in, they hired a fourth server which was nice because tables were cleared and cleaned faster. There were a variety of food options with a few soup dishes that rotated each day. They serve mainly carbs and didn’t have many vegetarian options and not a lot of protein in general. They had breakfast chits that we would have to collect from the front desk each day and hand-in to the breakfast staff, they’re very on top of collecting the chits. 3. Room service: We never ordered food to the room. For a few nights, we did order dinner (rice, meat and a veggie dish). They can make anything you ask for either for lunch or dinner. If you don’t feel like going out, their cooking is quite tasty. We’d asked for new towels daily, our 2 water bottles, toilet paper and to empty our garage. We would ask to change or bedding every few days. 4. Rooms 614/615: 614 is the superior twin room and 615 is the superior queen room. My mom stayed in room 614 and my husband stayed in room 615 while I went back and forth. Furniture and flooring was exactly like in the photo online. Both rooms had working air conditioner and a ceiling fan and working mini fridge. TV in the rooms were not a SMART TV but we didn’t mind. The room cost the same although I don’t think room 615 is as nice as 614 since the washroom in 615 felt a bit older (the trimming had more mold and ceiling height was low). My husband who is 5 feet 8 inches (172 cm) would need to bow down to wash his head. Toilets flushed well in both rooms and water pressure was strong. There were tiny ants in both washroom floors and counters but it is Vietnam, we accepted it. Since it was not filled with them, it was not a concern. Beddings and towels are OKAY (meaning it was a pass for us) Some had light stains and tiny rips but it didn’t feel disgusting. 5. Cost: It was about $36 CAD after fees and taxes for each room, I booked a few nights online and a few nights in person which worked out to be around the same price after the conversion. Depending on the website promo, you may be able to get a better price per night online. 6. Location: calling for a taxi, grab, xanh sm takes a tiny bit of time because they’re on a one way street. But it’s walking distance to a park which is great! Overall rating 3.7, I would say it is like a Best Western hotels/suites in Canada. Service and staff 4 star, building and rooms 3.5 star. According to google, they are a 3 star hotel and I would agree. I would recommend a couple and family to stay. And I would return.

Das Grand Dragon Noi Bai Hotel bietet unschlagbaren Komfort, da es nur wenige Gehminuten vom Flughafen entfernt ist. Ein schneller Check-in-Service und geräumige Zimmer sorgen für einen komfortablen Aufenthalt. Perfekt für Reisende mit Zwischenstopp in Hanoi.

Die Lage ist weise. Außer, dass das Zimmer veraltet ist und schlecht verwaltet. Ich verstehe, dass das Gebäude pld ist. Aber die Möbel und die Fertigstellung auf der Wand, Decke, es sehr alt. Frühstück war schlecht. Sie kochen die Waffel und servieren sie für die nächsten Tage, denke ich. Ich sah sie kochen sie und füllen sie in einem großen Container bis zu ihrer vollen. Aber das Personal war gut.

Greeted by the cutest host (see picture below). Had a package delivered from Hoi An - the host received it for us and kept us updated- very helpful via WhatsApp. Cute coffee place just outside :) needed a place near airport, so the perfect location!