Business Hotels in Hakone

I read great reviews about Hakone Pax Yoshino. It's an older hotel in a tourist town and appears quite nice. My room was OK, large and could use some updating. My traditional dinner and service was spectacular, hence my 3-star rating. What tainted a one-night stay is I was traveling with a vegetarian friend and not only was she shut out of a dinner she paid for, but the front desk agent said they couldn't accommodate her, there would be no refund or substitutions, because we were traveling as solos we couldn't sit together - so many ”couldn'ts” that were simply not true. This tainted my stay and I went alone to dinner - plenty of room for another person - which was great. I was embarrassed that I had picked this hotel for friends to stay separately and upon arrival was told that our plan didn't include meals, which they sure did. So, at the front desk for about $300 per night, everything is ”couldn't”. Breakfast was just OK compared to dinner. I loved wearing the yakata and having hot spring water in the room's tub (which could use updating) was nice. In the morning, I was told to reserve a spot on a shuttle to the train station for what reason, I'm not sure. When no shuttle showed up for me, my friend and others waiting - and waiting - and waiting - we were then told that the shuttle doesn't always show up. Why the reservation for something that doesn't happen? The front desk could not request a cab, another ”couldn't”. Since most of us leaving had trains to catch and tours scheduled, we walked the 15 minutes or so to the station in the rain. I saw other guests I met while waiting also drenched at the station. In short, I'm not impressed though so much of Japan has impressive accommodations and kindness. Hakone Pax Yoshino falls short. For that reason, I wouldn't stay again and don't recommend it. Too bad, because the traditional dinner and restaurant serving staff are top notch. I'm sure the chef - and a dinner this good has to have a chef - would have said to serve a vegetarian rice, vegetables, desserts of which there were several as well as a large drink menu and other dishes - and the experience would have been better. Unfortunate that the front desk person we had could only say no, you don't have, we can't. Well, I think they could have. Very sad.

箱根湯本駅から旅館組合のシャトルバスで10分位の場所です。歩いても12分とのこと。 とても大きな旅館で、裏庭に有名な滝が2つあり、フォトスポットとなります。カルガモなども飼っていました。 日帰り温泉、万葉の湯を経営する会社が運営しているためか、館内にはスリッパがなく、素足かソックスで歩きまわります。 ツインの洋室に宿泊しましたが、元々の和室を改修したためか、ビジネスホテルのような佇まいです。でも、食事やお風呂が充実しているので、全く問題はありません。 朝夕ともビュッフェ形式の食事で、種類も豊富です。お勧めはシャフがその場で作ってくれる料理です。 お風呂は女性が6階、男性が7階で、露天風呂はとても広く気持ち良かったです。

The location of this hotel is fantastic. It is just a few minutes walk to the Hakone shrine and tori gate on the water and about 15 minutes walk to the town by the water. From the town you can catch the pirate ship or ferry to the base of the cable car and head up the mountain to other attractions. The hotel grounds are lovely and full of pathways lined with Rhododendrum. The rooms are a great size and all have a view of the lake. I stayed on the third floor and in my opinion rooms on the third and fourth floors have a better view but the second floor rooms have a balcony and the first floor rooms have patios. The hotel provides yukatas and all toiletries you might need. The hotel onsen is small but nice and also has an outdoor bath. The hotel spa is very relaxing with a variety of services. I did not have dinner at the property but breakfast was very good. Every staff member I encountered was extremely professional, courteous and friendly. My only complaint is the mattress was very firm and I prefer some thing softer but that is a personal preference.

This is a relatively average resort hotel. It is set in the beautiful Hakone region, but has limited vantage points to see the views. The rooms are quite average with odd steps down to the room and bathroom. Also the food at the hotel is not particularly good, we had breakfast and a dinner, which I would not recommend. The service was helpful, but I would not specifically recommend this hotel.

Das Hotel liegt abgelegen, mit einem sehr steilen Hang den Berg hinauf. Ich habe ein Taxi zum Hotel genommen. Später gab es an der Rezeption einen kleinen Weg vom Asan Expressway und ich konnte den Aufzug des Hotels nehmen Daneben. Das Hotel beinhaltet Frühstück und Abendessen für mehr als 2.000, was ungefähr gleich viel ist. Einige japanische Einheimische kommen auch hierher, um in den heißen Quellen zu baden, daher ist das Preis-/Leistungsverhältnis nicht schlecht. Besonderer Hinweis: Der Kauf des Hakone-Tourpakets ist sehr kostengünstig. Sie werden direkt an der Straßenbahnhaltestelle Hakone verkauft.

This hotel is a bit hard to reach by public transport. There is a bus that stops closeby, but there is also a train, however, after that you have to walk for 20 minutes and the road can be quite steep in some parts. In the vicinity, there are some convenience stores and restaurants. The town of Hakone is beautiful and located close to mount Fuji. We had a lovely ryokan-style suite with twin beds. Everything was very clean and comfortable, including the pillows. Breakfast is buffet-style and offers both European and Asian food. There are both a public onsen and a private one. Staff is very friendly and speaks English very well.

Es liegt etwa 8 Minuten vom Bahnhof Hakone-Yumoto entfernt. Die Zimmer sind zwar alt, aber dennoch sauber. Neben öffentlichen heißen Quellen kann jedes Zimmer auch eine private heiße Quelle reservieren. Auch das Servicepersonal ist sehr freundlich.

　久しぶりの紗らでの宿泊。ここは箱根湯本駅から歩いておみやげ物屋の通りを抜けて、酒屋、コンビニの前を通り歩いて行ける適度な距離にあり、坂もほとんどなく手軽に行きやすい宿です。好みのおつまみや飲み物を買って向えます。もちろん、宿にもアルコール飲み放題等あります。ロビーには箱根駅伝の参加校のタオルが展示してあり、正月の余韻が残っていました。大浴場も床の一部が畳敷きです。露天風呂は小さく、景観は斜面の緑で森の中や山間の宿、古都などを連想させます。露天、２か所の貸切風呂は、浴槽に入り、出て、湯が減るとかけ流し口から湯が出てくるみたいです。または、湯温が下がった時も出るみたいです。最初に訪れた時から大分立ちますが、一部施設が老朽化しているみたいです。女性用の浴室では、シャワーホルダーが取れてるところもあったと妻が言っていました。しかし、全体的には古さは感じず清潔な宿だと感じました。スタッフのサービスも問題ないのですが、系列の翠雲に比べると少し元気がない(静か?)ように感じました。正月勤務で疲れているのかもしれません。部屋付き露天風呂は、春から秋には気が付かなかったのですが、陶器製と思われる浴槽が冷えていて、お湯を入れても少しぬるかったです。沸かし湯なので冬季はもっと湯温を上げたら良いと思いました。食事処は一部横並び席で、感染予防には良いのですが、左利き、右利きとうまく並ばないとすき焼きがやりずらいです。ほとんど飲みませんでしたが、予約時に申し込んだ記憶はないのですが、正月のサービスなのか飲み放題が付いていました。例えば、１万円ちょいの食事を地元の店でとるのなら、平日、ここまで来て、予約さえ取れればここで宿泊して、夕食食べた方が良いと思うので、積極的に行きたい宿です。

Es gibt ausländisches Personal, das sich auf Englisch verständigen kann, aber sie sind zu neu und unerfahren im Umgang mit Problemen. Es gibt nur eine Tasse Kaffee zum Frühstück. Wenn Sie mehr Tassen möchten, müssen Sie extra bezahlen. Im Gegensatz zu anderen Thermalhotels, Es gibt nur einen Schlüssel für das Zimmer Mein Mann und ich gingen getrennt Nach dem Einweichen in der öffentlichen heißen Quelle mussten wir den Zimmerschlüssel an der Rezeption abgeben, da jeder zu unterschiedlichen Zeiten mit dem Einweichen fertig war Man kann den Schlüssel zurück ins Zimmer nehmen nach dem Einweichen. Es ist sehr unpraktisch. Als ich nach dem Einweichen in der heißen Quelle den Schlüssel abholen wollte, brauchte ich lange, um zu vergleichen. Andere Hotels sind es gewohnt, Gäste mit zwei Löffeln zu vergleichen. Ich weiß nicht warum Sie bestehen darauf, nur einen Löffel mit D Gästen zu vergleichen? Das private Open-Air-Bad im Zimmer ist ein gutes Gefühl. Das Hotel liegt hoch und es gibt keinen kostenlosen Shuttlebus. Wenn Sie viel reisen, wird es etwas schwierig. Die Bar im zweiten Stock Das Hotel ist sehr romantisch, aber der Doppelsitz ist etwas klein, der Preis ist etwas zu hoch, Frühstück und Abendessen sind durchschnittlich.

Disappointed. 2nd visit to Hakone Fuga. Not the same anymore. Where should I even begin. Check-in Process was a disaster. No one noticed that we had arrived nor assisted to carry our luggages from our car. What a huge difference from our first visit to Hakone Fuga. Hotel staff were more focused on domestic tourists than foreign tourist visiting. Despite arriving before 2 couples (domestic tourists), they were allowed to sit at the bar counter and were served more professionally than the front desk staff that served us who did not seem very clear in the check-in process. Furthermore, they placed us at the 2nd level and the staff didn't go the extra mile to carry all our luggages up, and we had to carry some of it ourselves. No suggestions from staff to assist us to carry it down upon check-out, we had to do it ourselves too. No introduction to the room because I mentioned we visited before once, but the room type was different from our initial stay. He carried one of our luggages up, and walked us to our room, and left. Very poor hospitality compared to our first visit The only saving grace was their dinner/breakfast staff at the restaurant as the service there felt genuine and sincere. Fusion food for the dinner course lacked the authentic Japanese experience we were looking for. If you expect to charge your guest almost 99,000 yen per night, please be prepared to UP your service and standards as they have completely fell short from our first visit to Hakone Fuga. We will definitely not return again because the entire experience felt like we were ”ghosted” by the hotel staff. If I have to rate the first visit to the second visit, it was 9/10 to 1/10 (service staff efforts dinner/breakfast). Also, if you are going to practice double standards (Japanese Customers vs Foreign Tourist), please do us a favor, don't advertise your ryokan/hotel to international tourists. You completely let us down, Hakone Fuga. We wasted our 99,000 yen on your hotel for 1 night. Other ryokans charged us lower and the service was impeccable. You need to, seriously, REFLECT