Xuexiang Wanjia Forest Hot Spring Hotel (China Xuexiang Scenic Area Branch)

We chose to stay at this hotel due to its proximity to the snow village. It is a very outdated and overpriced hotel. For the premium $400+ I spet I didn't feel it was value for money. It seems the owners do not put their money back into the hotel. The carpet was disgusting, the window sill did not look like it had been cleaned in a long time. The sheets had holes. There was a tissue stuck in the wall. It has aingerjng smoke smell. Some fresh paint and a wipe over would do a lot. We made do because we were really there to see the Snow Village and I am glad we needn't spend much time in the hotel. The staff were extremely helpful to my family and I as we do not speak the language. They were able to help us book a return transfer and also an outing for the day. The breakfast was traditional Chinese and the people around us seemed to be enjoying it. The big letdown was the room, it did seem like no money has been put back into the hotel. It could be a very nice place. For the premium price you would think the hotel would have a free luggage service available.

The hotel was located right at the end of Snow Town therefore it was a fairly long walk from the town. It is a very typical Chinese hotel where no one speaks English. Looks really Communist :D The room was ok but the carpet was filthy as it doesn't look like it was ever cleaned. However, the bathroom was clean & the bed was quite comfortable. The window sills were also filthy so were the curtains. Unfortunately, our toilet bowl was blocked & the water overflowed but the housekeeping were nice enough to come help unblock but when they couldn't they got the technician to come so we spent the whole night awake to finally realised that the previous guest flushed a toothbrush down the toilet. Breakfast had limited selection & although it said breakfast was till 9am but before 9am, there was no food left. It is ok for a night or 2 stay but I won't recommend any longer than that.

房間很差做為每晚2400多在旅遊景區可以理解，但是衞生設施很差，房間很大，服務態度很差，問飯店服務人員為啥景區大門轉運車不拉住你們酒店的客人，景區遊客轉運中心的車輛不送你們酒店客人，你們是有酒店專車接送的。後來在一位好心的大客車司機給我們拉上來的，2000多的賓館要兩瓶水要收錢，早餐的菜品不敢恭維，連紙🧻也不給提供，服務就很簡單用們餐廳不提供紙巾，要紙巾去超市買，裝早餐的主食和菜品是用整理箱裝的，以後來來雪鄉的朋友慎選這家酒店！