Mercure Haikou City Center

Excellent location and large rooms. Breakfast is good. Enjoyed our stay. Except for the Aircon - it seems to stop (or the fan stop blowing) when the temperature reaches the set level (or when higher than 22degrees). We were worried that there is no air in and we may suffocate. We feedbacked to the counter ladies and they promised to come up to check but no one came. This was the same issue for our last stay at Mercure XiAn. We wonder if there is some setting issue which they should share with us when check in? Come December, we have booked Mercure Yu Garden at Shanghai and is now thinking to cancel and switch to another hotel because of this aircon issue. Other than, all is good with this hotel.

是住過最貼心的酒店了，真的很有關懷的温度。訂的高級大床免費升級到豪華大床房。前台會在入住後安排機器人贈送水果，晚上還會提醒餐廳有宵夜。4套洗衣機+烘乾機，還能留言幫忙烘乾後送回房間。最後還送上一份紀念品，真的下回來海口不訂不行😊

這家酒店超出預期!房間乾淨整潔，設施齊全，傢俱功能齊全，房間沒有異味，前台小何小唐服務也非常周到，有問題都及時幫忙處理，工作人員熱情友好，還會幫忙拿行李，早餐豐富多樣，味道可口。位置便利，周邊交通和購物都很方便。