Gastnutzer
27. Juni 2024
After a wonderful eight day safari (which included Ambesoli NP) we decided to spend the last night here and flyout thru JRO, to get a final glimpse of Killi. What a horrible mistake, DO NOT STAY AT THIS PLACE!!!! This happened on June 10, 2024. We found ants in the bed, called the receptionist and she moved us to another room, who turned out to have more ants and spiders (see attached photos) Call back the reception, and did not answer the phone, had to walk over there to asked for ant/bug spray, 15 minutes later a guy showed with an empty can of spray. We were trapped in this dump. The receptionist Jaqueline never call or answer my multiple calls, (She needs training in customer service) I wrote the manager Mr. Soshashy, he never got back to me. This reservation was made thru the Safari Tour company, Base Camp. Achmed the owner stated that the hotel offer us $38 for our nightmare. Take that and put it where the sun dont shine. What a disgrace!! SITAKI-ASANTE SANA-ADAI!
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