Gastnutzer
20. Oktober 2024
This is a modern hotel suitable for very short term stays only. We paid for three weeks and discovered that on the first evening there were no drawers, inadequate shelving and a small wardrobe. We stayed one evening and moved to the Yali Hotel where we were charged a further £592 in addition to a cancellation fee of almost £400. The management of the Elegance Hotel was appalling and failed to acknowledge that the hotel lacked the facilities that it had described, including WiFi. Steer clear of this place at all costs, especially if you intend to stay more than a few days. We are currently working with ******* and Resolver to see if we can get some justified compensation.
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