Courtyard Portland East

My family, my sister, and her husband stayed at this hotel for two nights. We had a double queen and a king room. Both rooms were cleaned and spacious except for the faucet handle in our room was broken. The worst part was when the toilet clogged at midnight. I called the front desk, and a lady sounded upset, saying she was by herself and asking me if it could be unclogged with a plunger. I didn't understand why she asked me. I am not sure I can help with figuring out how to fix something and it's not my job to do so. After a while, she said she could switch rooms for us but we would have to go down to get the key from her. It was super inconvenient! I had to wake my family up and packed everything. We checked out the next morning, and a different front desk lady and Elisa were very nice and helpful. I explained what happened. Elisa apologized and was empathic. She offered me a discount for our stay. I was very grateful for her help. A parking fee of $20 was charged to my sister on my account when we shared a car. I was told no parking fee will be charged. I don't understand why there's a parking fee at this hotel when the Courtyard Marriott located at Clackamas has no parking fee. Overall we enjoyed our stay. The hotel is located in a nice area with easy access to the freeway and eating places. We did not have a chance to use any of the amenities but it has a nice swimming pool and a workout room. We would consider staying at this hotel again in the future.

We spent three nights at this beautiful hotel. The location is great, right off the freeway, close to some eateries, and far enough from Portland to make tourists feel safe yet close enough to get into downtown easily. Our room was nicely decorated in a modern style and we had a pleasant view watching bunnies romp in the grassy garden below. My only complaint is that housekeeping never showed up to make up our bed, empty our trash cans, or provide coffee cups/filters so we could make a morning cup in our room. All the front desk staff were exceptionally helpful and friendly providing us with the items housekeeping should have provided. Despite the inconvenience regarding the lack of housekeeping, though, I'd definitely stay at this hotel again for its ambiance and inviting atmosphere.

This was our first time here and we loved it! It was very clean and had a cool vibe. The room was great, with a comfortable bed and a HOT shower! The best part was the restaurant and bar on site. Lots of seating and three cozy booths with their own tv. The menu wasn't huge, but everything we had was great! The drinks were also great, using mostly top shelf liquor. The gal that was working the bar and restaurant when we were there was Alta. She was awesome and so friendly! We'll definitely come back when we're in the area again!

Courtyard hotels are such a great value, and the Portland East location is a perfect example. The hotel is located in Gresham, just east of the Portland PDX airport. It is an ideal location if you are planning on spending time visiting the Columbia River Gorge. But, it is also reasonably close to downtown Portland. Given the homeless/drug problem in the downtown area, I would recommend staying further out in the 'burbs where safety isn't a big concern. The hotel was clean and quiet. The check-in staff was super friendly. The gal working the coffee shop in the morning was alone and needed some help. Parking was free, wifi was free, continental breakfast was free. Great overall experience!

Very disappointed in this Marriott location. Was talked into this location saying it’s new. That might be the case but it poorly managed. Trash outside full for three days (never emptied), dirty room, food under couch, mold in shower, must be the laziest staff I’ve seen. Take ownership and pride!!!! Anyways will not be returning to this property.

Based on the age of this hotel and the photos we were expecting a different experience. The style of the hotel is modern and sleek. It could be very beautiful but the housekeeping is seriously lacking. Everything is tired and downright dirty. The lobby floor I don’t think was swept the entire weekend we stayed there. Elevators and stairwells are dirty. Our room had leftover food crumbs from prior guests. Fixtures were dusty and downright grimy. The bathroom vent appeared to have never been cleaned and the shower stall needed caulking. We honestly should have packed up and left the first night but we we were too exhausted from traveling. We come to Portland often and although the location of this hotel was perfect for us we most definitely will not stay here again.

My husband and I had only 2 nights here and planned on spending 1.5 days hiking around Mt. Hood and visiting Multnomah Falls. We also knew we wanted to eat in downtown Portland neighborhoods. For those reasons, it was a centrally located hotel for what we needed as it was 1 block from 1-84 and about 20-30 minute drives from downtown Portland and from Multnomah Falls. Since we had a rental car, it was cheaper than parking in downtown hotels. It's a newer property but otherwise a typical Courtyard Marriott. It was fairly quiet with a comfortable bed, large shower, and clean room. Friendly staff and nice outdoor patio area.