Mount Pleasant Hotel

我在當地住過5家酒店，這家是體驗最差的一家，床墊很不舒服，空間極小，房間還是一個搭在陽台上的簡易房，最可怕的是這家酒店的廚房噪音很大，幾乎一晚上都在響着，讓人煩躁的無法入睡，入住這家酒店真的對自己是一種精神折磨。

Room was really comfortable and clean! Staff so helpful..car park could do with some more spaces but that's because of the excellent restaurant on site! Special mention to the chef and Georgia and Henry for their great friendly service! Would definitely come back here!

An excellent stay at this lovely hotel within walking distance of all amenities. The checking in process including car registration for car parking was very efficient. Our room was well furnished, with a comfortable bed and a bath !! We had lunch in the restaurant which was lovely, served by a very helpful young lady. After a very comfortable nights sleep, we enjoyed a delicious cooked breakfast. Highly recommended, excellent value for money

Hotel is in good location but the rooms are extremely overpriced for what is really only a 2* hotel. Furniture is cheap, chair leg was broken, carpet dirty and worn, stain on ceiling, cheap thin towels, disgusting bathroom; all very tired and needing a total refurb. There are much better hotels nearby; I suggest strongly trying these first. I will not be returning!

This hotel is way over priced for the standard of the accommodation given. The room was dark, dismal and depressing. Stains on the ceiling, dilapidated furniture and a smelly, mouldy bathroom. It reminded me of a 1980's student bedsit. I feel like I was robbed!

My wife and I attended the Comedy Night (only £15 a head!) at the hotel and enjoyed every minute of it. The compere, Doug Carter, was brilliant, and he was ably supported by the 3 comedians. Great atmosphere, lots to laugh at, and the bar was next door so we were able to refill our glasses quickly throughout the evening. Thanks to the staff - Naz, Bil and Henry - for their kind and attentive care.

What an awful experience we had. Paid £260 for 2 nights B&B. The room looked nothing like the room on the hotel website, cold room not big enough to swing a cat. Really uncomfortable bed and pillows, big burn mark in carpet as you stepped into room, the website said we were overlooking the courtyard all we saw out of tiny window was peeling pain on a wall. The carpet along stairs going to room was threadbare and early hours of morning the bar staff were throwing out all the bottles into bin which woke us up. Breakfast on Saturday morning was chaos, no cups or cutlery on table, luke warm coffee breakfast not to bad after long wait. Sunday breakfast bit more organised. DONT STAY HERE!!!

We had afternoon tea at this hotel, booked in advance. There were no cars in the small car park, and no other guests in the Mulberry Tree restaurant. Unfortunately the sumptuous tea we had been led to expect from the website was disappointing. The sandwiches had been made a few hours earlier so that the outer crusts were dry, and the meagre fillings were unimaginative - plain smoked salmon, cheese and tomato, and two unidentifiable others. We left half uneaten. Little cakes were ok, but the scones were truly dreadful, and the cream had a film on top from standing out. When asked by the (admittedly friendly and polite) member of staff if all was ok, we were equally polite, but did comment on the hardness and dryness of the scones. He said he would tell the chef. Nothing came of that though. Wouldn’t recommend this place at all, especially as there are so many lovely places to eat in Malvern. Such a shame.

A short weekend stay, for a quick look at Malvern area. No lift in hotel, which made it difficult for me, as lots of stairs and levels. Lovely evening meals in Lantern Restaurant, great breakfast selections in the Mulberry restaurant. Economy room very small, but very comfy bed made for good sleeps. It's a very old building, so any modern updates are difficult to implement. Lovely helpful staff, and the bonus for us was that there were four easy-use Charging Points for our BEV, which we used to top up the battery.