Hampton Inn Great Falls

This hotel needs a reno. Only one elevator (other was down, maybe permanently?) and rooms need help. Our window whistled from the wind all night. We tried to fix and it was 11:00pm, too late for a room change. Front desk staff did not smile, welcome anyone or offer water. Breakfast/maintenance staff were very friendly. Location is good for food and shopping.

Best part of stay is excellent breakfast with great service in the breakfast area. Rooms do not have microwaves which is an inconvenience although you can go to the lobby to use a microwave. Its location is nice close to a shopping center with a grocery store and several restaurants.

Great hotel near airport, dining and downtown Great Falls. Rooms were clean and updated. Staff were very friendly and breakfast provided was good. If I return to Great Falls for business or personal travel I’ll definitely stay at this Hampton.

Clean spacious rooms. Breakfast was not as great as some other Hampton Inn hotels they ran out of cream cheese and we’re waiting for a truck to come the next day.. Razors and walls, you can hear people walking above you and their plumbing . Safe overnight parking .

This location is absolutely perfect. Close to the Freeway if you are making the trip from or to Alaska. Ashley at the front desk checked me in and was very friendly and welcoming. After being in a car for 28 hours, this was much needed. Cathy and Lenarda at breakfast were very friendly and great to speak with. These three associates are truly what Hamtpn means when they say " Making you happy. Makes us happy." The beds were comfortable and the shower. WOAH! The shower head is phenomenal. And the location is very pet friendly. They have a grassy area for your furry family to take a break on. Our fur baby loved the hotel as well.

This property is a very good place to stay in Great Falls. Always friendly staff, clean, nice rooms and very good options for breakfast. I have stayed at this hotel several times and they are always "quality" consistent .

A hotel should not advertise EV charging available just because Tesla has a Supercharger next to the hotel. The hotel itself was clean, comfortable, well maintained and had adequate parking for guests and staff.

I’ve stayed at a lot of Hampton Inns, mostly because I know what to expect: the beds and pillows are always comfortable and the rooms are always nice. I was a bit disappointed in this Hampton Inn. It felt old; in fact, when the fan was running, the air smelled like stale smoke. I also felt like the cost of the room was a bit high.

The hotel was nice, clean, and convenient. The breakfast selection was not up to Hampton standards but the breakfast staff very friendly and helpful. The main problem was with room 401. It was next door to a room marked "storage" that turned out to house mechanical equipment. The equipment ran very loudly and you could feel the vibrations in our bed. It awakened me at 4am and I notified the desk manager James and I asked about the Hampton Inn 100% guarantee. He check my reservation, saw I requested a quiet room, and questioned why no one would have warned me about my room choice of 401 (it seems to me the staff must be aware of a noise issue in that location for him to make such a comment). He apologized and said he did not have the authority to take action but would notify the hotel manager Kate Manning. This was Saturday morning and she was off for the weekend. I was told she would contact me Monday. It is now Thursday and still no contact. I've been a Hilton Honors member for a long time and am currently a diamond member and I cannot remember a time when I have been so ignored or treated so badly.