Gastnutzer
7. Juli 2024
d like to request a full refund. This hotel was in exceptionally bad shape - very poorly kept, not maintained or cleaned appropriately. This was a family trip with my husband and two young children. I didn’t want to have to relocate them to another room or hotel, so we tolerated the state of this place. There were dead bugs and spiderwebs throughout the room, ants crawling on the wall, the small dining table surface was all roughed up (it looked like someone stabbed it all over with a knife), the remote was very sticky even after wiping it down, the sink was impossible for my 6 year old to turn on, there was a chunk of ceiling missing, a giant crack emerging in ceiling, the edge where the wall and ceiling/floor met is crumbling in most spots, rust on all metal surfaces (including door to room), and multiple children’s drawings in pen on the bed post and wall. I have several pictures of these issues.
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