Gastnutzer
12. September 2024
Twelve years ago we had a great extended stay here when we moved to Grand Rapids so we thought we would stay again as we visited for our son's wedding. Those 12 years have been very unkind to the Staybridge. Room size was great, bedroom size great, everything we needed in the kitchen, working A/C unit although it's location in the bedroom was very loud when it came on in the night. The furniture is very outdated as is the room decor, but not unpleasant. Nice Dove products in shower and for handwashing at the sink. Those were the positives. The negatives, unfortunately, are what make my review a 2, and I would not recommend the Staybridge on 29th to anyone. Kitchen: the ceiling had about a 2 foot square patch of black mold, a health hazard to anyone let alone a person with asthma. We did not run the dishwasher when we left because the rubber seal was hanging off. I pushed it back into place but was hesitant about running water in case it leaked. The fridge looked like someone had hit it numerous times, it had a lot of dings in the door. The outside of the fridge was very smeared but inside was clean. Bathroom: the door neither closed nor stayed open. At a guess I would say it was a new door because it looked as though someone had tried to chip pieces off it to make it fit - which it didn't. There is no extractor fan in the bathroom, making a shower a very steamy event. The metal container holding the Dove soap on the wall in the sink area of the bathroom fell off the wall every time you tried to pump the soap dispenser. There was no smoke detector in the room, I spoke to the weekend reception lady through a translation app on her phone (very clever use of technology by the way), to be told the handyperson would not be at work until Monday. I had to go to reception to remind them on Tuesday as it had not been rectified. Breakfast: I only ate breakfast once in a 10 night stay. Great selection of what actually looked like taco toppings, but the only choice for eggs was an egg with "cheese" omlette, it was velveeta, there was real cheese in the toppings, why serve a cheese substitute in the omlette which to me was inedible! Those are the negatives. I met quite few staff members, all but one (young man on reception during last few days) were very pleasant. I was rather worried by the sign posted on the laundry room door stating "unsafe structure", could management please explain why that room is still available for use?
Übersetzen