Casa Florida Hotel & Spa

As a regular customer I'm puzzled and sorry to update my review of this establishment in the negative. The place has many weak spots, but all in all is decent accommodation for (completely) unpretentious holiday makers with a nice disposition and some patience. I always referred to the manager Clement for my bookings and payments, but he suddenly stopped replying to my messages without giving me the opportunity to review the bill before paying for the very last bit of our staying (their bills have a very different format from what I'm used to). I handled the payment myself, shortly before leaving, only to be accused of skipping the bill (with my wife and our 4 year old with me, who would do that?) To this day the manager has not replied to several attempts to clarify or even to a friendly greeting message from our son. Their slogan is “come as a customer leave as a friend,” I'm not sure that is how they really feel, and I'm sure that is not how you deal with customers or friends.

This was our 3rd time staying at Casa Florida. There's a reason we keep going back there. We look for well-priced accommodation that's clean and comfortable and Casa Florida delivers this. We first stayed here in 2004 and 20 years later we've seen how it's been invested in and improved. There's a range of rooms, depending on number of guests and whether you want to self cater or not. We stayed in one of the new 3 bed apartments and it was perfect for us. Very handy to have our own washing machine too. The site is clean and well kept with lovely gardens to walk in. Breakfast is good - fruit, yoghurt, cereal and freshly made omelettes and crepes to order. Can definitely recommend Happy Hour from 5.30-7.30pm every day! All the staff are friendly and helpful. Our visit was made extra special by the attentiveness of wonderful manager Kantee, who makes sure all the guests requirements are met. She arranged a lovely private excursion for us. Casa Florida is in an excellent location in Pereybere, 5 minutes from the beach, Winners supermarket (very good) and the bus stop. There's always improvements which could be made - better lighting in the bedrooms, a full length mirror, a slightly better equipped kitchen eg. small plates, more utensils. We also preferred to eat out rather than in the hotel's restaurant, as the couple of evening meals we had there were just ok. For us Casa Florida more than meets the criteria of a 2/3 * rating (depending on which booking site you visit) It's affordable, comfortable and friendly. That's why we plan to go back there next year!

We stayed in a lovely 3 bedroom apartment. It was very spacious and had all the necessary amenities. The breakfast that was included was basic but enough for us. The crepes were delicious. Friendly helpful staff. Improvements would be to provide beach towels. And to improve the water pressure in the showers. A good budget friendly family hotel!

Casa Florida is nicely located off the main road and this makes it a lovely quiet place. Its location is perfect. There is a supermarket, several eating places and regular bus services and Pereybere beach all within short walking distances. When we arrived at this lovely, quaint hotel we were warmly welcomed by Lena at reception. All staff were very helpful, Kantee especially comes to mind. I would certainly recommend Casa Florida

They left their guests stranded during a cyclone . No food , No first aid & No emergency contact . Note that Mauritius experience cyclonic weather often & every responsibly , well managed hotel ensures the safety & well being of their guests . Sadly Casa Florida doesnt live up to the expectation . Elderly family stranded . No food & drinks available . Everywhere is closed .

Hi. My family and I spent one day pass during this weekend at Casa Florida. On average, we can say that it was not so ok. What matters much for us, was to have good quality food and this was not the case. We were offered a plate having grilled fish (being too salty), grilled chicken (small and not having good taste as if not well marinated) and grilled lamb (smelling foul and not tender while cutting), the chips were soggy and the mixed salad was as if only cut vegetables without vinaigrette. Truly, from the bottom of our heart, we were expecting more quality food. It is better to have a modest portion of tasty quality food rather than a full plate with food of bad taste and being unpleasant. Only on this point, we regret to inform you that it is our first and last visit to Casa Florida. Hope you will improve your food quality because we pay for the package and rather give fried rice or noodles instead of mixed grills.