Hôtel Castel

We stayed in a 2 queen bed room garden side overlooking the pool on the 5th floor. This room had no balcony, which we preferred. There was no noise from adjoining rooms or guests in hallway. Air conditioning worked well although a tad on the loud side when coming on. Decor was fresh, modern, extremely clean. Bathroom was immaculate, with glass shower and completely spotless! There's a tiny, tiny Keurig coffee maker with 2 pods provided. If you want a bigger caffeine hit, free breakfast with more coffee is available on the premises. It was standard buffet fair but tasty to send you on your way! Staff was pleasant and professional at all times! Our French language skills are poor but we had no trouble conversing with employees in English. Free parking, 7 minutes drive to Granby Zoo/water park, lots of restaurants within walking distance, Walmart, Canadian Tire, across road. 2 fine looking restaurants in the hotel, although we didn't get the chance to try them but they were often full for dinner so I suspect they're decent. Pool is massive and grounds are beautifully kept. One note: mattresses could use an immediate upgrade. A bit soft in the middle from age and overuse. Sleep was just okay but won't deter us from returning. Highly recommend for families or couples. Lots of packages available upon booking. We basically got a free adult admission on our zoo ticket package!

Stayed here for two days while in town for business. Check in was smooth and fast. Lots of free parking on site. Clean hotel in a great location. Large mall with a Walmart located behind, lots of resultants around and also a nice resultant/bar on site. Rooms were spacious and clean. Bed very comfortable, pillows too. Bathroom was large with stand up shower. Pressure of shower head was great, shower head also detachable. Breakfast was offered with a live chef to cook your eggs and meats fresh. Overall a great stay and would gladly stay again when back in town.

2nd time at the hotel and still great service....quality...value for money. The rooms are well laid out and really comfortable. The choice of restos on site is a huge plus(Le Parloir pub recommended) great tub and shower. Cable tv. Staff are helpful and attentive....right next to Galeries Granby and close to highway.

Very good experience. The location was perfect within minutes walking to some shops. The room was very spacious was able to work comfortably. Comfy bed. There is a breakfast option as well which I found to be a good option. The staff Was friendly and the only issue I had as a light sleeper was that the rooms Are connecting so if you have loud ppl next door you will hear them.

Good place for a couple of night stay. Clean and updated. The lady at the front desk was not very friendly on Sunday evening especially when reminded me that I'd booked on *********** so breakfast was not included...

My stay at the Castel Hotel in Granby from August 21 to 23, 2023, was marred by a distressing incident that significantly impacted my overall experience. The hotel itself had a welcoming atmosphere and the rooms were decent. However, the security measures for guests' belongings are severely lacking, and the management's response to my unfortunate situation was downright insensitive. Upon arrival, we had four bikes that needed to be stored overnight. The hotel staff directed us to a bike rack located right outside the reception area. At no point were we advised of the risk of theft or that the area wasn't under sufficient surveillance. To our horror, we discovered the next morning that one of our bikes had been stolen. A thief had cut through the cable lock at night, right under the nose of the hotel's supposed "security." When we raised the issue with the hotel management, not only did they refuse to take any responsibility, but they also admitted that their surveillance cameras didn't even cover the bike rack area. Even worse, the footage they did have was so blurry it was practically useless. To add insult to injury, the hotel owner suggested that we should have stored our four bikes in our room—a preposterous and impractical idea. This experience has left me questioning the Castel Hotel's commitment to guest security and well-being. I cannot, in good conscience, recommend this hotel to anyone, especially those traveling with valuables. Mon séjour au Castel Hotel à Granby du 21 au 23 août 2023 a été terni par un incident perturbant qui a fortement impacté mon expérience globale. L'hôtel lui-même avait une atmosphère accueillante et les chambres étaient convenables. Cependant, les mesures de sécurité pour les affaires des clients sont gravement insuffisantes, et la réponse de la direction à ma situation malheureuse a été carrément insensible. À notre arrivée, nous avions quatre vélos qui devaient être stockés pendant la nuit. Le personnel de l'hôtel nous a dirigés vers un support à vélos situé juste à l'extérieur de la réception. À aucun moment on ne nous a informés du risque de vol ou du fait que la zone n'était pas suffisamment surveillée. À notre horreur, nous avons découvert le lendemain matin que l'un de nos vélos avait été volé. Un voleur avait coupé le câble de verrouillage pendant la nuit, juste sous le nez de la prétendue "sécurité" de l'hôtel. Lorsque nous avons soulevé la question avec la direction de l'hôtel, non seulement ils ont refusé de prendre toute responsabilité, mais ils ont également admis que leurs caméras de surveillance ne couvraient même pas la zone du support à vélos. Encore pire, les images qu'ils avaient étaient si floues qu'elles étaient pratiquement inutiles. Pour ajouter l'insulte à l'injure, le propriétaire de l'hôtel a suggéré que nous aurions dû stocker nos quatre vélos dans notre chambre—une idée absurde et peu pratique. Cette expérience m'a amené à remettre en question l'engagement du Castel Hotel enver

Paper thin walls, can hear next door people taking a dump/piss and every word they utter. Hallway noise is also extremely noticable, if you book this hotel make sure you dont want to sleep until everyone else is sleeping or book 4 rooms around you.

Most likely the best hotel in Granby. Always up to standard and reasonably priced. It never let me down for anyting. Plenty of parking places and well located. Rooms are good and you have abit more for your money that what you paid for.

Needed a place to stop when it got dark & rainy on hwy. The kitchen was closing but they quickly made us delicious fish & chips. The waiter was friendly with a great sense of humour. Breakfast reminded me of a school cafeteria, loved it! All the staff are amazing. We will definitely stop here on our next trip to Granby area.