Gastnutzer
30. November 2024
One star for a clean room, with nice view and Costa coffee attached to the hotel. However the room was apparently a Premier Plus room and I was charged £143. The room looked very tired, carpets were old and worn, it was on the top floor. There was no telephone to contact reception, no usb ports, no tissues and a lack of toiletries and glasses in the bathroom, which didn’t have a walk in shower. The tv remote didn’t work properly and the tv couldn’t be turned off. The bed was extremely uncomfortable. I had an extended stay in a Premier Inn standard room earlier this year (different hotel) which was by far superior to the ‘plus’ room, I was given. I was extremely disappointed and feel completely ripped off.
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