Premier Inn Chatham/Gillingham (Vic Pier)

Good location

Great experience -aside from great food and a lovely room, the customer care from Stephen was amazing. I cannot recall some being so courteous, patient and kind whilst helping someone. Stephen is a credit and wonderful advocate for Premier Inn, thank you Stephen

Aby and noemi were the most perfect hosts u could dream of . They made my stay a dream and I will be back .the way they made me feel il never forget they will be part of me forever . Best hosts I've ever met. They made me feel comfortable and were true beautiful people.

Stayed here for 3 nights and were joined for two of them by a large party for an event in the dockyard. Staff were amazing - so helpful couldn't do enough to help. Great breakfast with all you could eat and very comfortable rooms.Would highly recommend. Special thanks to Mark the manager.

We stayed here for just one night to allow us to visit Chatham Historic Dockyard (highly recommended) which is just a 5 minute drive away from the hotel. Parking was easy but there was a small charge. We had very nice Premier Plus room with a walk in shower, fridge, Nespresso machine and good wi-fi plus of course the usual comfortable bed. Unfortunately the TV only offered very basic channels. Our room was on front (4th floor) facing the road and it was very noisy from traffic for the whole night so we didn't sleep well, I dread to think what it's like on lower floors. I'm sure the noise level could be reduced if better double glazing was fitted. There is a small Thyme restaurant on site and the food was surprisingly good, however there is no separate bar area to enjoy a drink. It was only a short walk to a local Marston pub The Mast & Rigging so we went there for a couple of beers.

Stayed here for work purposes. Room clean amd comfortable. Staff here were amazing especially Les in kitchen, and Sarah, waiting staff. So friendly and approachable. These 2 staff members really cared about excellent customer service. They go above and beyond to make a stay good. All other staff members were excellent, and one male waiter, whose name I can't recall was fantastic. I would highly recommend this place to stay. Thank you for giving us a home from home

Use to have breakfast here with my sister every week for the past yr but stopped when they started charging for parking By chance I found out that walk ins now get 2 HR free parking So today back we went as usual the breakfast was superb hot and fresh Les your poached eggs are perfect All the staff are so polite and always asking if you need any thing and is everything alright Would highly recommend any one who wants a chilled and excellent breakfast to pop in and try for yourself you won't be disappointed

The staff, Sarah & Mark, were friendly and very helpful; it was a pleasure dealing with them both. The room was clean, very comfortable, and quiet. The menu selection could do with some improvement, but this applies to the hotel chain as a whole and is not a criticism of this particular venue.

Excellent sleep, peaceful hotel. Bedroom clean and modern . Very quiet and helpful early check in and staff helpful Safe location with Tesco/ Asda and food nearby. Breakfast quick and easy with helpful staff. For a one night work stay and excellent option