Cottages at Kinross

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

My partner and I stayed at Kinross for our anniversary and we felt like special guests! The facilities were great, bed was so comfy, and cottages had everything you could need. The breakfast hamper was a lovely treat, as was being able to use the hot tub, worth booking for that alone! I was in contact with Katie prior to arrival who was friendly and had great communication. We were served by Woody in the wine garden who provided us with an enjoyable time there too, my partner and him became 'good mates'. The wine tasting for in-house guests was informative and nice to meet others also staying the night. Takeaway pizzas were delicious! Being able to explore the grounds after they were closed to the public was a huge perk. Overall, we had a relaxing stay and a great time, we will definitely be booking again! :)

Wow!! I visited Kinross with my husband on our honeymoon, and every part of the experience was incredible. From the beautifully architectural design, to the extremely comfy beds, to the delicious wine and food, and very friendly staff, our experience could not have been better! 10/10! Highly recommend staying at The Cottages at Kinross!

We booked for lunch and wasn’t able to book a tasting online. When we arrived they organised a tasting while were eating the most amazing pizza I have eaten. Dingying was the most amazing wine sommelier who took us through so many wines and so knowledgeable. She showed us so many different wines we were not aware of & her insights meant we got a whole new appreciation for the region. We had the most time at Kinross and they show case great food and wine. It’s a must visit.

Kinross hosted our Xmas party and it was unanimous that the food and service was amazing. The venue was perfect for a big group and we all had a ball. There was plenty of space for us and other groups on the day and we never felt cramped or rushed. Great start to the Xmas season.

What a charming place. Our cottage, Ruins 1, was delightful, very cosy, extremely well equipped, with kitchenette and a lovely modern bathroom. It was all spotless and worked very well. We enjoyed the breakfast boxes which were included in our booking, the food was plentiful and of high quality. We ordered pizzas from the Bistro for our first night dinner and they were delicious. We also had a wine tasting included in our stay. This was delivered by Megan, who was very knowledgeable and friendly. It was fun doing the tasting with other residents. Although we didn't make much use of them, there were plenty of areas to explore on the site, and having a picnic would have beenovely. We did enjoy a game of petanque. All the staff were immensely friendly and professional. Generally would thoroughly recommend. Just one tiny tiny niggle, both at check-in and checkout, the computer system seemed rather unhelpful, which should be easily sorted.