Quality Inn Gettysburg Battlefield

The Quality Inn was a good place to stay. Considering it is in the heart of the more touristy section of Gettysburg, it was reasonably priced, about $150 per night. We stayed in late September. I would definitely stay here again. I thought it a good value for my money. The motel has indoor and outdoor pools and an exercise room, but we didn’t use those so I exclude them from my review. Here are some pros and cons. PROS Location. The motel is within easy walking distance of several food places of varying price, including fast food & ice cream, also souvenir shops, the battlefield bus tour, some museums, the National Cemetery and The Dobbin House, Gettysburg’s best restaurant. Staff. Check-in/check-out was seamless and the front desk clerks were friendly and helpful. Parking. We had a ground floor corner room. I especially liked that the parking spaces were numbered to our room and we could park right in front of our door. Cleanliness. The room and bathroom were really clean. I compliment the housekeeping staff. Space. The room was larger than I expected and was equipped with a small microwave, refrigerator, tv and coffee machine. The carpet was in good shape. We had two queen beds and they were very comfortable with soft sheets and ample pillows. The AC worked well. There were plenty of towels in the bathroom, and a hair dryer. The water was hot and there was good water pressure. There’s no closet, but the room did have an area to hang up our coats and good clothes. There was a dresser with drawers for more storage. There were ample outlets and USB ports to charge our devices. Breakfast. The Breakfast Cottage was very nice. The food was your typical “free” hotel food. Nothing notable. If it’s not your style, there’s a Friendly’s close by. CONS Location. If you have a room towards the road, be aware that you will hear traffic noise. Space. The bathroom was very small, and badly in need of renovation. It’s why I didn’t give this motel five stars. Yellow tile, some of which were cracked, including the sink. A little bit of peeling wallpaper. There was very little counter space for toiletries. There was no safety bar in the tub/shower but there was a non-slip mat in the tub. The tv was small for the size of the room.

A one day deposit of 236.00 was held on my card. It has been three days and I have not received it back. In addition another 25.00 deposit was taken from my WIFE’s credit card for supposedly “ incidentals” The motel itself was ok, though dated, but it is obviously that they have a scam going on about deposits. I travel often, and all over the world and have NEVER had this happen! I will NEVER stay at a Quality Inn OR Choice hotel again.

I stayed at the Quality Inn Gettysburg Battlefield on August 13, 2024, and have been a frequent guest over the past three years. Unfortunately, this recent experience has left me extremely disappointed with the hotel's customer service. After checking in and out, the hotel placed a hold on my credit card for the amount of my stay, which is standard practice. However, the hold did not drop off after a few days. Upon contacting my bank, I was informed that the hold would remain until September 12, 2024, unless the hotel faxed a request to release it. The following week, during another stay, I brought this issue to the front desk. The lady I spoke with assured me that hold should have dropped off the night I checked out, but it hadn't. I explained what my bank had told me, and she said she would have the person responsible call me. I never received a return call. The week after, I called the hotel again and left a message for the same person who handles these issues. Once again, I received no return call. On September 3rd, while in the area, I stopped by the hotel to follow up in person. The same front desk lady took down my information again and told me the person I needed to speak with wouldn't be back until Monday. I mentioned that my calls have never been returned, but she insisted "She returns all her calls." I responded, "No, I'm still waiting for this issue to be resolved, and no one has called me back." No call back from the visit on September 3rd. I am frustrated and tired of trying to get this resolved. The hold will eventually expire in a few days but this lack of communication and disregard for customer service has soured my view of this hotel. Although I used to enjoy staying here, I will be looking for other accommodations in the future that offer better customer service.

So went with family here for a weekend girls trip we do every year somewhere new each time. Everything was going okay until Saturday morning while getting ready the vent in about the sink was leaking water got some of our belongings soaked, after breakfast we asked cleaning staff for new towels before we left to venture out, they said “ok, we can do that”. Got back a few hours later the dirty towels still sitting there the cleaning staff over at laundry area out smoking cigarettes taking a break once again. No clean towels were given! Those of us paying to stay shouldn’t have to beg for clean towels let alone ask more than one time while staying anywhere that has laundry/cleaning service. Pretty disappointed with this place and the front desk was told about it and all my aunt was told was oh well sorry about that and that’s it. Won’t be returning here again.

Unpleasant weekend stay. No daily sheet changes, no daily trash dumping, asked for extra towels...never got, water dripping from ceiling in bathroom, room smelled mildewy and musty, milky mildew was growing on bottom of dressers and nightstand. Rating from Snook experience....SSUCKED big time. The only thing this place has goin for it is the breakfast it's not too bad. Very disappointed and to say the least, our stay was uncomfortable.

Very nice clean room!Got to stay in a park side room and was great!Service was good.Like the parking and breakfast was great.Only thing with breakfast is they have the same thing every day.But everything they had was very good!Liked where you could walk to almost anything.But being so hot we decided to use the car!

Our room on the first floor was comfortable & it was convenient to have a parking spot in front of our room. Nice having our own microwave, refrigerator and coffee maker in our room. We enjoyed breakfast at the little cottage on the premises and the staff there were wonderful. Ice and vending machines with snacks & drinks available in locations convenient to the rooms and in the lobby there are hot beverages available. The location of this hotel next to the battlefield and in town is hard to beat along with the reasonable room rates & amenities. This hotel is older but everything is very clean and the front desk staff are friendly & professional. We've been staying here occasionally over many years but it's been awhile and we were very happy with our most recent stay. We will be back.

Love this hotel, great spot, staff is excellent, clean everything you could ask for in an independently owned hotel but during summer months they have a TWO NIGHT MIn stay policy. Even though I support the hotel year round. I asked the manager to reconsider since I am a loyal customer and it was a hard NO find another hotel. You would think they would make an exception since I book with them in Oct, and DEC but nope. I guess it’s not as homey as I thought.

Polite, professional and competent staff. Neat, clean rooms and property. The pool was sparkling every day of our visit - there were plenty of towels for the guests. The pool area was very comfortable and nicely appointed The breakfast cottage was also very clean, neat and organized. You have to get there fairly early because there is limited seating. McDonald's is (somewhat) across the street and the Allegheny Brewing company is directly across the street. Easy, peasy. This is our family "go to" whenever we visit Gettysburg.