Deborah S
1. Oktober 2024
The softest (I think it's feathers) pillow that normally is included in the various pillows on the bed was not there this time, so I didn't sleep as well as I normally do. The AC unit under the window was difficult to adjust the room temperature (the wall thermostat was inoperable in this particular room), so it was warmer than usual during our sleeping hours, also contributing to a restless night. We come twice a month to this hotel yet, upon our arrival, the person at the reception desk never acknowledges us with "welcome back" or even a smile. And she repeats the same information about the wifi password, the pool hours, the fitness area hours, and the breakfast hours (which of course we already know.) Wish we weren't treated as strangers when we come to this hotel so often.
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